Experience Senior Living

Senior living developer and operator

Director of Health & Wellness

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timePalm Coast, FL, USANo salary listed

About the Job

Requirements

A registered nurse, licensed practical nurse, or licensed vocational nurse from an accredited nursing program, licensed to practice as required by state regulations.
A valid driver's license.
CPR certification and knowledge of basic first aid.
Experience in direct patient care and assessments or observation of clinical conditions.
Experience recruiting, training, and managing people in the healthcare field.
A minimum of 3–5 years' experience at a department head level in Assisted Living or a related industry.
Complete all state-required training to maintain licensure or certification.
Able to work flexible hours due to the demands of the position.
Able to perform driving responsibilities, using a company-provided vehicle and/or personal vehicle.
Computer proficiency in Microsoft Office and other technologies.
Able to take action in solving problems while exhibiting judgment and a realistic understanding of the issues, and use reason when dealing with emotional topics.
Able to define realistic, specific goals and objectives, and define the tasks and deliverables necessary to meet goals.
Able to clearly present information orally and accurately communicate necessary detail under stressful or demanding conditions.
Ability to write reports and business correspondence.
Build and maintain productive, work-focused relationships with the team, residents, their families, corporate, regional, and divisional resources, and within the community.
Able to work with people in a manner that builds high morale and group commitment to goals and objectives.
Function as a role model for team members by being punctual and neat and clean in appearance.
Ability to work varied schedules, including weekends, evenings, and holidays.

Responsibilities

Participate in pre-admission screening of prospective residents and ensure required documentation is completed before or upon admission, including nursing assessments, service plans, and assigned forms. Update resident assessments as required by community policy and applicable nursing practice laws and regulations.
Monitor implementation of current policies and procedures to ensure adherence to corporate and external regulatory guidelines.
Monitor efficient and effective use of Wellness department resources within the approved budget and team member levels.
Ensure team members follow established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste, and quality assurance procedures.
Supervise timely and accurate completion of documentation required for monthly billings for resident services, ancillary charges, and changes in resident care.
Review and follow up on health- or injury-related community incident reports and develop and monitor plans of correction in accordance with community policies and procedures.
Report emergency situations, reportable incidents, team member issues, and observable changes in resident behavior or health status to the Executive Director.
Provide ongoing supervision of Health and Wellness team members, including training, counseling or corrective action, motivation, and performance appraisals.
Participate in regulatory inspections and surveys; support follow-up on identified trends and assist in developing corrective action plans and troubleshooting resolutions.
Oversee and assist with recruitment and selection of care team members.
Participate in the community Quality Management Program committee.
Conduct care plan conferences with each resident and responsible family members.
Partner with the sales team and be available to discuss community wellness services with prospective residents.
Present a professional demeanor that communicates the community's philosophy of care and services to current and prospective residents.
Handle resident, family, and team member concerns and complaints in a polite, caring, and professional manner.
Order Wellness department supplies and durable medical equipment as needed, and ensure supplies and equipment are billed properly.
Coordinate or oversee scheduling of in-house ancillary medical services, including podiatry, physician, dental, and psychiatric visits, laboratory services, X-rays, and ambulance services, and ensure they are completed.
Facilitate continuity of care for residents receiving home health care, hospice, and other third-party healthcare-related services.
Work directly with and cooperate with outside healthcare practitioners, consultants, physicians and providers, and other outside providers to coordinate resident care.
Provide ongoing caregiver training and education through classroom in-services and situation-specific training. Oversee team members' completion of required training in the community learning management system.
Perform on-site evaluations of residents admitted to alternate care environments for treatment and maintain contact with resident families with the intent of returning the resident to the community.
As allowed by the Nurse Practice Act, assess health; oversee medication administration and residents' functional and psychosocial status; initiate individualized service plans; proactively manage care and services; evaluate effectiveness; and maximize residents' opportunity to remain in their environment.
Evaluate residents, document changes in condition, and notify the Executive Director, resident's physician, and legally responsible party or family about residents' conditions and reactions. Communicate with providers about residents' status and changes in condition.
Help maintain a safe environment for associates and reduce workers' compensation claims by evaluating resident transfer and mobility needs and involving therapy services as indicated.
Perform rotating on-call duties with other Wellness department managers.
Work as manager of the day when directed by the Executive Director.
Perform other duties as assigned by the Executive Director.

Director of Health & Wellness

Experience Senior Living · Palm Coast, United States · Full-time · Posted 2026-10-22

Workplace: on_site

Department: Wellness

Description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Director of Health and Wellness to join our amazing team!

Responsibilities:

Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments for all residents as required by community policy and as described/allowed in Nurse Practice Act or other state regulation.
Monitor the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines.
Monitor the efficient and effective use of all Wellness department resources within the established and approved budget and team member levels.
Ensure that each team member follows established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste, and quality assurance procedures.
Supervise the timely and accurate completion of all documentation required for monthly billings for resident services, ancillary charges, and changes in resident care.
Review and follow-up on community incident reports that are health or injury related and develop/monitor plans of correction in accordance with community policies and procedures.
Report all emergency situations, reportable incidents, team member issues and observable changes in resident behaviors and/or health status to the Executive Director.
Perform continuous, ongoing supervision of Health and Wellness team members, including but not limited to training, counseling/corrective action, motivating, and performance appraisals.
Participate in regulatory inspections and surveys. Supports and follows up in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions.
Oversee and assist in the recruitment and selection of caring, competent care team members.
Participate in community Quality Management Program (QMP) committee.
Conduct care plan conferences with each resident and responsible family members.
Actively partner with the sales team to be available to discuss with prospective residents the wellness services of the community.
Present a professional demeanor that communicates the community philosophy of care and services to current and prospective residents.
Handle all resident, family and team members concerns and complaints in a polite, caring, and professional manner.
Order wellness department supplies as well as durable medical equipment as needed. Ensure that supplies and equipment are billed properly.
Coordinates or oversees scheduling of in-house ancillary medical services, such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. and ensures they are completed.
Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.
Work directly with and cooperates with outside healthcare practitioners, consultants, physicians/providers, and all other outside providers in the coordination of resident care.
Oversees and provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. Oversees all team members assigned for completion of required training in community learning management system.
Performs on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning resident to the community.
As described and allowed in the Nurse Practice Act, assesses health, oversees medication administration, oversees functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness, and maximizes the residents’ opportunity to remain in their environment.
Evaluates residents, documents change in condition, and notifies Executive Director, resident’s physician, and resident’s legally responsible party/family of residents’ condition and reactions. Communicates with providers regarding residents’ status and condition changes.
Assists in keeping the environment safe for associates to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated.
Performs on-call duties on a rotating basis with other wellness department managers.
Works as manager of the day as directed by Executive Director.
Other duties as assigned by the Executive Director.

Requirements

A registered nurse, licensed practical nurse, or licensed vocational nurse from an accredited nursing program licensed to practice as required by state regulations.
A valid driver’s license
CPR Certified and knowledge of basic first aid
Experience in direct patient care and assessments/observation of clinical conditions.
Experience in recruiting, training, and managing people in the healthcare field.
Minimum 3-5 years’ experience at a department head level in Assisted Living or a related industry.
Must complete all state required training to maintain licensure or certification.
Able to work flexible work hours due to demands of position.
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
Computer proficiency in Microsoft Office and other technologies
Able to take action in solving problems while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
Able to define realistic, specific goals and objectives. Able to define task and deliverables necessary to meet goals.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
Ability to write reports and business correspondence.
Builds and maintains productive, work-focused relationships with team, residents, their families, corporate, regional, and divisional resources and within the community.
Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.
Function as a role model for team members by being punctual, neat, and clean in appearance.
Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Background Screening Requirement

Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com/

IND123

Apply

Apply at Experience Senior Living

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Experience Senior Living

See more jobs