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Enpal

Residential solar leasing with energy ecosystem

Photovoltaic Support Technician

Customer SupportConfirmed live in the last 24 hours
Full-timeTunis, TunisiaNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience in the photovoltaic sector.
  • Fluent written and spoken Italian at a minimum C1 level.
  • A technical diploma or a degree in Electrical Engineering, Electrotechnics, Energy Engineering, Thermohydraulics, or a related discipline.
  • Good knowledge of electrical and electrotechnical topics.
  • Analytical and problem-solving abilities.
  • Good communication skills and a customer-oriented approach.
  • Interest in renewable energy and readiness for continuous learning.

Responsibilities

  • Assess the technical feasibility of photovoltaic installations before installation.
  • Conduct technical video calls with Italian customers.
  • Collect and verify information needed for design and installation.
  • Analyze technical issues and propose suitable solutions.
  • Collaborate with technicians, engineers, and other departments in Tunisia and Italy.
  • Accurately update information and documentation in company systems.

Desired Qualifications

  • Experience in technical support or customer service.
  • Knowledge of inverters, batteries, electrical panels, or heat pumps.
  • Familiarity with electrical standards and regulations, including non-Italian regulations.

About the Company

Enpal

Residential solar leasing with energy ecosystem

Enpal provides residential renewable energy solutions in Germany, offering solar energy systems and a connected home energy ecosystem. Its model originally used a solar PV subscription that covers installation, maintenance, insurance, and repairs for a fixed monthly fee, and it now also offers direct purchase and financing options; its packages include PV panels, battery storage, EV charging, and heat pumps connected by the Enpal.One smart energy management system. The company differentiates itself with an all-in-one, hands-off approach that covers equipment, installation, and ongoing maintenance under a flexible subscription, plus digital platforms like Enpal.pro for installers and a Virtual Power Plant for energy trading. Its goal is to make solar energy affordable and convenient for homeowners, helping families decarbonize and increase energy independence.

Company size
1,001-5,000
Company stage
N/A
Total funding
$6.5B
Headquarters
Berlin, Germany
Founded
2017

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