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Insify

Digital SME and freelancer insurance platform

Claims Handler

Claims AdjudicationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 3 years of experience handling commercial claims.
  • Wft Basis qualification.
  • Experience with AOV claims is preferred; curiosity about AOV is required.
  • Wft Schade zakelijk and Wft Schade particulier qualifications are preferred.
  • Clear spoken and written communication in Dutch and English; English is used daily.
  • Ability to assess claims critically and analytically, make decisions, and explain them.
  • Proactive, solution-oriented, pragmatic, efficient, and accurate approach to work.
  • Interest in identifying and improving processes.

Responsibilities

  • Intake, handle, and settle commercial claims involving liability, inventory, and goods.
  • Conduct intakes for customers who become unable to work and handle objections to AOV claims.
  • Coordinate with experts, lawyers, and other insurers.
  • Work directly with insurers and reinsurers.
  • Respond to, support, and advise customers, including when communicating unfavorable outcomes.
  • Share claims insights with other Insify teams, including product and underwriting.
  • Help redesign claims handling by automating repetitive work, using AI appropriately, and improving fraud detection.

Desired Qualifications

  • Experience with AOV claims.
  • Wft Schade zakelijk qualification.
  • Wft Schade particulier qualification.

About the Company

Insify

Digital SME and freelancer insurance platform

Insify provides digital business insurance for freelancers and small-to-medium-sized enterprises in Europe (Netherlands, Germany, France). Its core products cover commercial liability, professional indemnity, and occupational disability, all underwritten using data analytics and AI to generate tailored policies and update coverage as a business evolves. The entire process—from getting a quote to managing a policy—is handled online, with quotes available in about two minutes. Insify differentiates itself through a digital-first, data-driven underwriting approach and by targeting underserved SME and freelancer segments via direct online signups, embedded partnerships, and brokers, with policies backed by Munich Re. Its goal is to make business insurance fast and accessible while expanding across Europe and continuing to grow with investor backing.

Company size
51-200
Company stage
Series B
Total funding
$45.5M
Headquarters
Amsterdam, Netherlands
Founded
2020

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