Conduent

BPO and digital solutions provider

HR Solutions Services Associate 3

Compensation & BenefitsConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

At least 3 years of experience in U.S. Health and Welfare.
Ability to work night shifts from 5:30 p.m. to 3:00 a.m.
Ability to work five days per week from the office.
Strong written and verbal communication skills.

Responsibilities

Understand all aspects of assigned U.S. Health and Welfare plans to provide customer service.
Ensure compliance with all federal and state laws and client-specific requirements.
Assist with routine and periodic benefit plan audits.
Resolve queries using Root Cause Analysis and Quick Solver techniques.

Role & Responsibilities for Analyst role:

Understand all aspects of assigned US Health & Welfare in order to effectively provide customer service.
Excellent communication written/verbal skills.
Ensure compliance to all federal and state laws, and client specific requirements.
Assist with routine and periodic benefit plan audits.
Resolve queries using Root Cause Analysis / Quick Solver techniques.

Preferred candidate profile:

Candidate should be comfortable with night shifts(5:30Pm- 3:00AM)
Candidate should be comfortable with 5 days work from office.
Candidate should have good communication skills.
For Analyst role, candidate should have minimum 3 years of US Health and Welfare experience.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size: 10,001+
Company stage: IPO
Headquarters: Florham Park, NJ
Founded: 2017

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