Rallye Motor

Sells and services luxury cars on Long Island

Internal Service Advisor

Service Advising & EstimatingConfirmed live in the last 24 hours

Full-timeRoslyn, NY, USAIn-person

About the Job

Requirements

German car brand or Mercedes-Benz Service Advisor experience is preferred.
A valid driver's license is required.
Working knowledge of automotive retail center computer systems is required, or the candidate must be trainable; knowledge of the CDK computer system is preferred.
Excellent customer service skills are required.
Verbal and written communication and organizational skills are required.
The candidate must have an outgoing and patient personality and strong customer-relations ability.
A professional personal appearance is required.

Responsibilities

Generate and manage internal repair orders for all incoming Mercedes-Benz vehicles.
Ensure that all pre-delivery inspections, manufacturer-required services, and recalls are completed accurately and on schedule.
Coordinate with the sales team to meet expected delivery timelines for sold vehicles.
Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks.
Verify that all vehicle systems, software, and accessories function correctly before delivery.
Maintain detailed documentation and records for compliance with factory guidelines and warranty requirements.
Schedule vehicle transport to detail and accessory installation vendors when needed.
Conduct final quality-control checks on vehicles before delivery.
Support the inventory team with lot management by ensuring used and certified pre-owned units are properly fueled, cleaned, and moved to the front line, showroom, or loaner service.

Desired Qualifications

German car brand or Mercedes-Benz Service Advisor experience.
Knowledge of the CDK computer system.

Internal Service Advisor - Mercedes-Benz

Rallye Motor Company · Roslyn, United States · Full-time · Posted 2026-11-04

Salary: USD 50,000–75,000

Workplace: on_site

Department: Rallye Mercedes

Description

The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for an Internal Service Advisor with Rallye Mercedes-Benz! The ideal candidate is looking for a long-term position with an outstanding team, who is able to influence the volume of the service business and plays a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, and motivated individual willing to become a part of one of the most prestigious Mercedes-Benz dealerships on Long Island.

Responsibilities for this position include:

Generate and manage internal repair orders (ROs) for all incoming MB vehicles.
Ensure all MB pre-delivery inspections (PDIs), manufacturer-required services, and recalls are completed accurately and on schedule.
Coordinate with the sales team to meet expected delivery timelines for sold vehicles.
Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks.
Verify that all vehicle systems, software, and accessories are functioning correctly before delivery.
Maintain detailed documentation and records for compliance with MB factory guidelines and warranty requirements.
Schedule vehicle transport to detail and accessory installation vendors, if needed.
Conduct final quality control checks on vehicles prior to delivery.
Support the inventory team with lot management by ensuring Used/CPO units are properly fueled, cleaned, and moved to the front line / showroom / loaner service.

The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

PAY RANGE: $50,000 - $75,000 (Salary + Commission)

Requirements

German Car Brand/Mercedes-Benz Service Advisor Experience Preferred.
Valid Driver's License.
Excellent customer service skills.
Working knowledge or trainable in automotive retail center computer systems (CDK computer system preferred).
Excellent verbal/written communication and organization skills.
Outgoing and patient personality with outstanding customer relations ability.
Professional personal appearance.

Benefits

Competitive pay plan!
Great benefits package including medical, dental and vision coverage for employee & family!
Company paid life insurance and optional additional coverage.
Voluntary short term and long term disability available.
Additional voluntary benefits including Aflac and LegalShield!
Paid time off!
Paid holidays!
401K plan.
Employee Assistance Program.

Apply

Apply at Rallye Motor Company

About the Company

Rallye Motor

Sells and services luxury cars on Long Island

Rallye Motor Company sells luxury vehicles to drivers on Long Island through franchised dealerships for Acura, BMW, Lexus and Mercedes-Benz. Its showrooms pair vehicle sales and leasing with service departments that handle scheduled maintenance and repairs, plus parts departments for replacement components. Customers can compare inventory across the group, value a trade-in and work with each dealership's finance center to arrange a purchase or lease. The business earns revenue from vehicle transactions, workshop services and parts sales, serving customers throughout vehicle ownership. Founded in 1958 as an imported-car repair garage, Rallye is headquartered in Roslyn, New York.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Roslyn, NY
Founded: 1958

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