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Block Imaging

Refurbished imaging equipment, parts, and service

Job Not Found

Equipment Field ServiceUpdated on Nov 14
Full-timeSimi Valley, CA, USA$28.85 - $38.46 /hr

About the Job

Requirements

  • Identify and define technical problems by collecting data, applying training, and collaborating with others, while building troubleshooting capability down to the component level.
  • Demonstrate foundational personal computer competency in word processing, spreadsheets, and databases, alongside experience with mechanical tools, test equipment, and electronic circuit boards/processors.
  • Understand fundamental networking technologies and basic troubleshooting methods.
  • Maintain a valid driver’s license and a driving record compliant with Block Imaging’s Driver Policy.
  • Preferred experience includes 2–5 years in biomedical equipment maintenance, field service, or technical service within a healthcare or imaging environment.
  • Demonstrate the ability to independently perform preventive maintenance, troubleshooting, and intermediate repairs on biomedical and imaging equipment.
  • Experience supporting equipment in clinical settings and working directly with clinicians, service teams, and hospital staff.
  • Ability to manage work assignments within an assigned geographic territory, including scheduling, documentation, and customer communication.
  • Experience applying service documentation, safety standards, and regulatory requirements to ensure compliance and equipment reliability.
  • An associate degree or equivalent training/experience in electronics or Biomedical Engineering.
  • Ability to stand, walk, and move throughout various work environments for extended periods; frequently bend, stoop, kneel, and reach to service equipment.
  • Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
  • Manual dexterity to handle tools, small components, and electronic parts.
  • Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
  • Ability to communicate clearly with healthcare and related facility staff, and document service activities accurately and efficiently.
  • Ability to wear required personal protective equipment when necessary and comply with hospital health and safety requirements.
  • Ability to safely operate and enter or exit vehicles, drive for extended periods, and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Responsibilities

  • Take ownership of customer issues by identifying problems, communicating clearly, involving the appropriate service personnel, and ensuring customer satisfaction while building credibility and trust.
  • Proactively identify service needs, provide solutions beyond break/fix, and demonstrate urgency and priority-setting in difficult customer situations with minimal supervision.
  • Represent the company professionally, respond appropriately to inquiries, and maintain a positive, cohesive company image across interactions.
  • Support team success by adopting and sharing best practices, assisting and mentoring peers, and seeking opportunities to increase skill and capacity.
  • Maintain compliance with regulatory standards, safety requirements, customer policies, and company procedures while managing labor, parts, tools, documentation, and administrative tasks.
  • Build technical expertise across biomedical equipment by performing preventive maintenance, repairs, and troubleshooting, and escalating issues with effective hand-offs.
  • Drive and operate a vehicle as an essential function of the role.
  • Perform preventive maintenance, troubleshooting, and intermediate repairs on biomedical equipment within an assigned geographic region.
  • Partner with clinicians, service teams, and senior engineers to resolve equipment issues efficiently and minimize downtime.

Desired Qualifications

  • CBET certification is desirable.
  • Lean certification is desirable.

About the Company

Block Imaging

Refurbished imaging equipment, parts, and service

Block Imaging refurbishes, resells, and supplies parts and maintenance services for imaging equipment. The company acquires used imaging devices, upgrades them to meet performance and safety standards, and supports healthcare facilities with ongoing service and affordable parts. Its joint-venture ownership by Siemens Healthineers and CommonSpirit Health, combined with a mission-focused approach, sets it apart from competitors. Its goal is to help accelerate US healthcare transformation by making reliable imaging equipment and services more affordable and accessible.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1997

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