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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipGlendale, WI, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner and respond appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues.
  • Use active listening by giving full attention, understanding points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; and stoop to move items between low and high positions.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed information orally.
  • Understand and comply with relevant federal, state, and local laws, regulations, professional standards, and ethical principles, as well as company policies and procedures.
  • Have 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified after meeting state regulations and pursue providing patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Be proficient in Microsoft Suite applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences, activities, and time with district leaders, gaining an overview of store, district, and regional operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences with empathetic, personalized care at pick-up, drive-thru, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek opportunities to expand clinical and technical knowledge to better assist patients, while being receptive to feedback and contributing to a high-performing team.
  • Remain flexible to scheduling and business needs, contribute to a safe and inclusive team dynamic, and voluntarily travel to stores in the market for shifts as needed.
  • Protect patient safety, comply with controlled-substance dispensing and recordkeeping requirements, and safeguard patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration where permissible.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified after meeting state regulations and pursue providing patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Be proficient in Microsoft Suite applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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