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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Fitness Trainer

Fitness & Sports InstructionConfirmed live in the last 24 hours
Full-timeHendersonville, NC, USANo salary listedIn-person

About the Job

Requirements

  • Six to twelve months of customer service experience is preferred.
  • Must be at least 18 years old.
  • Must be willing to obtain CPR/AED certification; training is provided by Planet Fitness.
  • A nationally certified training certificate is required.
  • Basic computer proficiency is required.
  • Must be able to stand and move throughout the club, communicate in person or by phone, lift up to 75 pounds, encounter toxic chemicals, clean and sanitize equipment and facilities, and bend and twist during shifts.

Responsibilities

  • Operate the Planet Fitness group fitness program, PE@PF.
  • Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
  • Proactively engage with members on the club floor about their fitness goals, instruct them in safe equipment use, and provide support as needed.
  • Connect with members on the club floor, offer assistance, and support their fitness journeys while upholding club policies.
  • Frequently inspect all fitness areas and quickly address issues to maintain a positive member experience.
  • Call and tour prospective members, assess their membership needs, and offer trainer services.
  • Greet members and guests as they enter and exit the club, and assist with questions or concerns during check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas regularly.
  • Keep restrooms clean, sanitized, stocked, and clutter-free according to the routine cleaning schedule.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Desired Qualifications

  • Six to twelve months of experience in a customer service environment.

About the Company

Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Planet Fitness runs and licenses a network of fitness centers that offer low-cost memberships and a Judgement Free Zone to attract first-time and casual exercisers. Members access cardio and circuit-training equipment in a non-intimidating environment, with monthly fees starting around $10. Revenue comes from franchise royalties and fees, corporate-owned gyms, and equipment sales to franchisees. The goal is to make fitness affordable and accessible to a broad population, using franchising to enable rapid, nationwide growth.

Company size
10,001+
Company stage
IPO
Headquarters
Hampton, NH
Founded
1992

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