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Markel

Diversified specialty insurer with tailored solutions

Talent Cycle Program Administrator

HR Operations & CoordinationPosted on Nov 13
Full-timeRichmond, VA, USAIn-person

About the Job

Requirements

  • Experience in HR administration, talent management, performance management, HR operations, program coordination, or a related discipline.
  • Working knowledge of performance management, goal setting, talent reviews, succession planning, and development planning processes.
  • Experience supporting HR programs, projects, or operational processes.
  • Ability to coordinate activities across multiple stakeholders and functions.
  • Experience working with HR leaders, HR Business Partners, business leaders, Centers of Excellence, or HR Technology teams.
  • Experience producing reports, monitoring metrics, and maintaining data accuracy.
  • Organizational, communication, coordination, and customer-service skills.
  • Ability to manage multiple priorities and deadlines in a structured environment.
  • Attention to detail and discretion when handling sensitive employee information.

Responsibilities

  • Support division-led administration of the annual talent calendar, including goal setting, performance reviews, talent reviews, calibration sessions, succession planning, and development planning activities.
  • Track deliverables, milestones, deadlines, and dependencies across stakeholders.
  • Support readiness activities, including communications, training coordination, system preparation, reporting, and documentation updates.
  • Escalate operational issues through established channels as needed.
  • Maintain process documentation, timelines, governance materials, and role definitions.
  • Maintain and update tools, templates, job aids, guides, FAQs, and resource materials.
  • Coordinate training logistics and support enablement activities related to talent-cycle processes.
  • Assist with development and distribution of communications regarding timelines, expectations, and process updates.
  • Maintain talent-cycle resources and content within internal sites and knowledge repositories.
  • Respond to routine inquiries and direct stakeholders to appropriate resources and support channels.
  • Gather stakeholder feedback to identify opportunities to improve user experience and program effectiveness.
  • Document business requirements and assist with Workday process and reporting requests.
  • Support testing activities, validation efforts, and readiness reviews in partnership with HR Technology teams.
  • Produce standard dashboards, reports, and metrics that support division-led talent-cycle monitoring and decision-making.
  • Maintain data quality standards and support appropriate handling of confidential talent information.
  • Assist with reporting, audit requests, and data validation activities.
  • Assist in documenting and implementing approved process, reporting, communication, and technology improvements.
  • Maintain improvement logs, roadmaps, and status updates for talent-cycle enhancements.
  • Contribute recommendations that improve efficiency, usability, consistency, and participant experience.

Desired Qualifications

  • Experience with Workday Performance, Talent, Goals, Succession, or related modules.
  • Experience supporting reporting, system testing, process administration, or HR operations activities.
  • Experience in a global, regulated, or multi-business environment.
  • Relevant HR, project coordination, or business administration certification.

About the Company

Markel

Diversified specialty insurer with tailored solutions

Markel sells specialized insurance, reinsurance, and risk-solutions through divisions like Markel Specialty, Markel International, Markel Global Reinsurance, State National, and Nephila. Its products bundle underwriting, tailored policy structures, and risk-transfer tools, including insurance-linked securities, to fit complex client needs. The company differentiates itself by operating multiple complementary lines as one group and following the Markel Style to focus on long-term partnerships with brokers and clients. Its goal is to be a dependable, long-term partner that provides customized risk transfer solutions and support.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Glen Allen, Virginia
Founded
1930

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