Account Manager - Research, Growth & Operations

Company description


Additional information

Overview

The role

Atomic 212° is looking for an Account Manager (Research, Growth & Operations) to play a pivotal role in day-to-day client management, as well as continue to drive the growth of our research and insights offering.

Sitting at the intersection of commercial growth, project delivery and operational excellence, you’ll help turn opportunities into action, bring structure to a fast-moving environment and build smarter ways of working.

What You’ll Be Doing

You’ll work closely with the Strategy & Research Director and the broader team to:

• Manage the pipeline of new research opportunities and incoming briefs
• Support proposals, scopes of work, timelines and cost estimates
• Spot opportunities to grow our offering across the broader Publicis network and existing Atomic 212° client relationships
• Coordinate multiple research projects across a diverse client portfolio
• Keep projects, workflows, resourcing and timelines running smoothly
• Build strong relationships with external research suppliers and partners
• Identify risks and bottlenecks before they become problems
• Improve processes, templates and tools to make the team more efficient
• Contribute to credentials, case studies, thought leadership and new business opportunities
• Help create scalable ways of working that support continued growth.

What You’ll Bring

We’re looking for someone who loves making things happen.

You’ll ideally have around 3+ years’ experience across operations, project management, account management, consulting, agency or a similarly commercial environment, with a strong track record of juggling projects, stakeholders and competing priorities.

You’ll Also Bring

• Sharp organisational and project management skills
• Strong commercial thinking and an eye for growth opportunities
• Experience with proposals, scopes, budgets or commercial documentation
• A knack for improving processes and ways of working
• Excellent stakeholder management and communication skills
• Strong attention to detail
• A proactive, solutions-focused mindset
• Confidence working independently and across multidisciplinary teams
• Strong Excel and PowerPoint skills.

Experience within media, marketing, consulting, insights or research is a bonus, but not essential.

Additional Information

What we can offer:

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.

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