Full-Time
Customer Activation Manager
Mid-Market
Updated on 5/9/2024
Comprehensive finance platform for businesses
Mid
New York, NY, USA
- Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization
- Exceptional project management and time management skills
- Excellent verbal and written communication skills
- Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed
- Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively
- Proven track record of exceeding quota and/or outperforming key target metrics
- Ability to anticipate customers’ needs and position product solutions accordingly
- Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices
- Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative
- Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed
- Become an expert in the full range of integration and configuration options for Ramp’s suite of products
- Partner closely with the product team to ensure customer feedback is reviewed and prioritized
- Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach
Ramp offers a finance platform that integrates corporate cards, expense management, bill payments, vendor management, and accounting automation. This comprehensive approach not only simplifies financial operations for businesses but also ensures significant time and cost savings. With a focus on helping clients close their books 8x faster and save an average of 5%, Ramp maintains a lead in facilitating efficient financial processes for a diverse range of clients from startups to global enterprises. Working here offers exposure to cutting-edge financial technologies and methodologies in a dynamic, industry-leading environment.
Company Stage
Series D
Total Funding
$1.9B
Headquarters
New York, New York
Founded
2019
6 month growth
↑ 62%1 year growth
↑ 78%2 year growth
↑ 166%Benefits
Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.
Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.
Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.
Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.