Full-Time

Senior Support Analyst

FIX Connectivity, Information Technology

CITIC CLSA

CITIC CLSA

1,001-5,000 employees

Asia-focused capital markets and investment group

No salary listed

Pune, Maharashtra, India

In Person

Category
Customer Experience & Support (1)
IT & Security (1)
Required Skills
Bloomberg
Grafana
Logstash
Elasticsearch
Kibana

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Requirements
  • The candidate must have 6–8 years of experience, including a minimum of 3–5 years of proficiency in FIX technology, with experience in FIX certification and FIX client onboarding.
  • The candidate must have proven experience with Cameron FIX, Appia, or other FIX engines.
  • The candidate must have excellent knowledge of the cash equity business in direct market access, direct strategy access, agency, and program FIX environments.
  • The candidate must have excellent knowledge of swaps, futures, and options business in direct market access and direct strategy access FIX environments.
  • The candidate must have 3–5 years of experience in a broker-dealer environment.
  • The candidate must have good knowledge of exchange rules across Asian markets, including Hong Kong, China, Japan, South Korea, Singapore, Taiwan, Australia, India, and Indonesia.
  • The candidate must have a good understanding of trade-flow systems needed for direct market access and direct strategy access trade booking, especially in China Connect, Korea, Taiwan, and India markets.
  • The candidate must have a good understanding of order management systems such as Fidessa and Flextrade.
  • The candidate must have a good understanding of front-end systems such as Bloomberg and ITG.
  • The candidate must have exposure to FIX testing tools such as VeriFIX.
  • The candidate must have exposure to FIX monitoring tools such as Kibana, Grafana, Logstash, Elasticsearch, ITRS, and related tools.
  • The candidate must have exposure to change and incident management tools such as SNOW.
  • The candidate must be able to work independently and demonstrate self-direction.
  • The candidate must be willing to undertake other trade support functions.
  • The candidate must be ready to work on a trading floor in a high-pressure environment.
  • The candidate must have strong communication skills and the ability to interact with vendors and traders.
  • The candidate must be able to roll out FIX projects independently.
Responsibilities
  • The Support Analyst will handle FIX connectivity requests from clients, vendors, brokers, and exchanges as part of the Global FIX Connectivity team.
  • The Support Analyst will provide daily trading-operations desk support for high-touch and low-touch cash equities, swaps, and futures and options desks.
  • The Support Analyst will perform FIX testing and certifications for FIX clients, vendors, brokers, internal and external dark and lit pools, and exchanges.
  • The Support Analyst will work with infrastructure teams to set up connectivity between external parties and the firm and maintain FIX network relationships.
  • The Support Analyst will work closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London, and Sydney.
Desired Qualifications
  • FIX development skills are good to have.
  • Knowledge of Site Reliability Engineering is an added advantage.

CITIC CLSA provides capital markets and investment services in Asia and beyond, supporting global institutional investors, corporations, governments, and high-net-worth individuals. The company uses its award-winning research, extensive Asia network, and direct links to China to help clients access and invest in Asian markets. Its team operates across 13 countries in Asia, Australia, Europe, and the Americas, combining local knowledge with international reach. This mix helps clients execute deals, conduct in-depth market analysis, and grow their investment portfolios through China and Asia-focused opportunities. What sets CITIC CLSA apart is its deep regional network and China connections, which contrast with broader global banks and smaller regional firms. The goal is to enable clients to grow by leveraging Asia’s markets and China’s opportunities through expert advisory, research, and execution across the globe.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$834.9M

Headquarters

Central and Western District, Hong Kong

Founded

1986

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Simplify's Take

What believers are saying

  • CITIC CLSA launched its inaugural Northeast Asia Forum in Seoul on June 23-24, 2026.
  • CLSA's LME membership supports cross-border commodities brokerage and derivatives growth.
  • Its 2026 media releases show active capital-markets, research, and regional client outreach.

What critics are saying

  • Hong Kong regulators raided CLSA in March 2026 over suspected insider trading.
  • Reuters said CLSA added compliance staff after the raid, signaling broader control failures.
  • Bloomberg reported four senior Japan bankers left in June 2026, weakening coverage.

What makes CITIC CLSA unique

  • CLSA combines China parentage with independent global brokerage and research coverage.
  • Its Seoul forum drew 150 investors and 80 companies across Northeast Asia in 2026.
  • CLSA UK won LME clearing membership on May 6, 2026, expanding metals reach.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Paid Holidays

Paid Sick Leave

Childcare Support

Relocation Assistance

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Gym Membership

Commuter Benefits

Meal Benefits

Employee Discounts

Legal Services

Employee Referral Bonus

Performance Bonus

Company News

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CITIC CLSA to host its Asean Forum in Bangkok from 10-12 March 2026. Bangkok, Thailand - 9 Feb 2026: CITIC CLSA is excited to announce its 22nd Asean Forum, set to take place from 10-12 March at the Grand Hyatt Erawan Bangkok. This premier event will bring together leading corporates, institutional investors, policymakers and experts to discuss the growth opportunities, demographic shifts and policy trends shaping Southeast Asia's key markets. The Forum will go beyond the headlines to uncover the region's most promising opportunities. Topics will include Singapore's advancements in AI, datacenters and advanced manufacturing; Malaysia's expanding role in chip packaging, testing and electronics; and Vietnam's wide-ranging government, institutional and capital market reforms. Indonesia's push toward downstream industrialisation through large-scale FDI will also feature prominently, alongside insights into Thailand's dynamic manufacturing base and thriving tourism sector. Additionally, discussions will spotlight the Philippines' growth story, driven by domestic demand, a young urban population, strong remittances and a growing middle class. Delegates will benefit from diverse perspectives through thought-provoking speaker presentations and panel discussions covering key regional themes and sector-specific opportunities. For a hands-on experience, attendees can join bespoke tours across the six major Asean markets and gain firsthand exposure to critical sectors such as AI, semiconductors, autos, sustainability, consumer and property. Edward Park, Deputy Chief Executive Officer at CSI, said: "Asean is solidifying its position as a global economic powerhouse. With policy momentum building and investment accelerating across key markets, it is entering a new era of expansion and opportunity. The Asean Forum is designed to help investors and corporates better understand investment opportunities and connect directly with the region's next phase of growth." Samir Kogar, Thailand Country Head at CLSA, added: "Thailand is rapidly emerging as one of Southeast Asia's most dynamic economies, with strong growth in technology, manufacturing and sustainable industries. As a regional hub for trade, tourism and innovation, it offers an ideal environment for meaningful cross-border collaboration. Hosting the Forum in vibrant Bangkok allows us to bring together leaders and innovators in a city that blends modern infrastructure with deep cultural connectivity. We are known as the Land of Smiles for a reason; come experience it for yourself." Matthew Overy, Chief Operating Officer and Deputy Head of Research at CLSA, said: "At a time of heightened global uncertainty and rapidly shifting capital flows, having direct access to regional insights and corporate leaders matters more than ever. Our Asean Forum is a timely platform for investors and corporates to engage face to face, compare perspectives and identify where the next opportunities are emerging across the region." About CITIC CLSA CITIC CLSA is a wholly owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia's leading capital markets and investment group, dedicated to supporting the growth strategies of global institutional investors, corporations, governments, and high-net-worth individuals. CITIC CLSA's award-winning research, deep local knowledge, strong ties to China, and highly experienced financial professionals distinguish it from both global investment banks and regional competitors. Over four decades, CITIC CLSA has built a comprehensive network across Asia while expanding operations to 13 countries worldwide, including locations in Asia, Australia, Europe, and the Americas. For more information, please visit clsa.com. MEDIA CONTACTS | Peter Joblin Director of Communications, CITIC Securities International T: +852 2600 8046 E: [email protected] | / | Angel Lai Communications Specialist, CITIC Securities International T: +852 2600 7584 E: [email protected] |

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