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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Clinical Services Coordinator - Community Based Palliative Care

Medical, Clinical & VeterinaryPosted on Nov 12
Full-timeCharlotte, NC, USA$38.20 - $57.30

About the Job

Requirements

  • Graduate from an accredited School of Nursing.
  • Have at least one year of experience in a related field.
  • Maintain a current Registered Nurse license or temporary license as a Registered Nurse Petitioner in the state where the employee works and resides, subject to the stated Nurse Licensure Compact residency rules.
  • Maintain a current state driver's license and auto insurance at all times.
  • Speak English in understandable terms.
  • Lift and support 35 pounds when handling patients, medical equipment, and supplies in home or facility settings.
  • Meet any additional education, training, certification, or experience requirements imposed by the department.
  • Maintain current basic life support certification as required by policy guidelines.

Responsibilities

  • Provide clinical administrative support and clinical expertise to meet patient and staff needs, and liaise with physician practices, hospital case management, and other referral sources.
  • Analyze data to prioritize multi-issue situations and support appropriate actions based on patient health and welfare, patient and staff safety, and timely service delivery.
  • Identify barriers to resolving situations or complaints and follow up with appropriate resources or leadership to address them promptly and effectively.
  • Review and support the development of patient-specific clinical plans of care, ensure effective communication with involved parties, and support quality patient outcomes and satisfaction.
  • Support clinical staff in implementing identified plans, coordinating care delivery, and using strategies to promote health and safe outcomes.
  • Evaluate progress toward outcomes through documentation review, interdisciplinary team meetings, and case conferences.
  • Support timely, compliant billing by maintaining knowledge of payer requirements, billing criteria, and state and federal regulations; complete CSC workflow promptly and identify appropriate reimbursement opportunities.
  • Delegate elements of care to appropriate healthcare workers in accordance with applicable legal or policy requirements.
  • Collaborate with healthcare consumers, families, and others in clinical practice.
  • Use appropriate resources to plan and provide safe, effective, and financially responsible clinical services.
  • Participate in committees, shared governance, and other facility decision-making activities.
  • Respond promptly to changes in patient conditions.

Desired Qualifications

  • A Bachelor of Science in Nursing (BSN) is preferred.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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