City National Bank

Provides banking, investment, and trust services

Trust Administration Officer 2

Finance & BankingUpdated on Nov 10

Full-time

About the Job

Requirements

A minimum of 4 years of experience in personal trust is required.
A minimum of 4 years of experience in a financial services organization is required.
A minimum of 4 years of administrative or clerical experience is required.
A bachelor's degree is an additional qualification.
A J.D. degree is a plus.
Up to 3 years of experience in trust administration is preferred.
Strong written and verbal communication skills are required.
Ability to gather, arrange, compile, interpret, analyze, summarize, and evaluate information and data to identify opportunities and formulate conclusions and recommended actions is required.
Ability to set priorities and objectives is required.
Working knowledge of trust administration is required.
The colleague is ideally working toward a Trust Certificate and/or CTFA.

Responsibilities

Administer personal trust accounts, including testamentary and inter vivos trusts, foundations, and agency accounts, in accordance with the governing trust instruments.
Open and maintain estates, trusts, agency accounts, and guardianships under general guidance from the trust team.
Become familiar with governing documents and interpret their terms, responsibilities, and the bank's duties; seek guidance on provisions and account strategies as needed.
Develop and maintain client relationships to support day-to-day administrative functions.
Review account activity reports to maintain current knowledge of account activity and seek guidance on tax and administration issues.
For trusts where CNB is trustee, review and revise sales-team paperwork, including agreements, fee schedules, transfer proxies, and asset receipts; verify cost basis and tax acquisition dates, obtain missing information and signatures, and make corrections and additions for accuracy.
Prepare new-account paperwork as required.
Analyze anticipated income to ensure sufficient cash is available for beneficiary distributions, bank fees, trust bills, and other obligations.
Obtain missing documents from clients.
Initiate annual administrative reviews of trust accounts; review files for completed forms and codes, payments, transactions, accuracy, and consistency with the trust document.
Produce and review tax reports for clients and intermediaries; research tax deficiency notices; pay estimated taxes; allocate tax payments between principal and income; file returns; maintain tax calendars; and communicate with tax vendors and external intermediaries.
Gather data for account reconciliation, ensure distribution requirements are met for charitable trusts, compute distribution amounts for unitrust accounts, and review fee agreements between the bank, clients, and co-fiduciaries.
Complete discretionary distribution requests and submit formal requests to the Trust Officer for approval.
Coordinate setup, tracking, and monitoring of personal-property inventories, real estate, mineral, oil and gas, intellectual property, and special financial assets such as notes, loans, and partnerships.
Respond to and research client and colleague inquiries by phone, email, and written communication.
Respond to advisors and intermediaries regarding account administration and maintenance, and handle calls from clients and intermediaries.
Review documents and responses to compliance department, audit, and OCC inquiries after research has been performed by the TA team.
Gather information from clients for projects.
Prepare draft correspondence and memoranda.
Maintain new-account logs.
Follow the appropriate Regulation 9 process.
Maintain required internal training, continuing education, and external license and certification requirements.

Desired Qualifications

A J.D. degree is a plus.
Up to 3 years of experience in trust administration is preferred.
The colleague is ideally working toward a Trust Certificate and/or CTFA.

TRUST ADMINISTRATION OFFICER II

WHAT IS THE OPPORTUNITY?

This is an entry level Personal Trust Officer position, responsible for administering personal trust accounts such as testamentary/intervivos trusts, foundations and agency accounts in accordance with terms specified in the trust instrument. Under general guidance from the trust team, opens and maintains estates, trusts, agency accounts and guardianships. Become familiar with the governing document to interpret terms, responsibilities and duties of the Bank. Receive guidance in understanding provisions of the documents and strategies associated with the assigned accounts. Develop and maintain relationships with clients to help execute day to day administrative functions. Maintain up-to-date knowledge of account activity by reviewing various reports. Seek guidance on tax and administration issues.

WHAT WILL YOU DO?

For Trusts where CNB is trustee, reviews and revises paperwork from sales team (e.g., agreements, fee schedules, transfer proxies, receipt of assets, ensure accurate cost basis and tax acquisition dates, obtain any missing information and signatures, etc.). Make corrections and additions to ensure accuracy.
Prepare new account paperwork, as required.
Analyze anticipated income to insure sufficient cash is maintained to meet beneficiary distributions, banks fees, trust bills, etc.
Obtain missing documents from clients.
For Trust accounts, initiate annual administrative review of accounts. Review files for completed forms, codes, review payments and transactions and for accuracy. Review forms to ensure they are consistent with the Trust Document.
Produce and review various tax reports for clients and intermediaries. Research tax deficiency notices. Pay estimated taxes and allocates tax payments between principal and income, file returns, and maintains tax calendars. Communicate with Tax Vendor and external intermediaries.
Gather data for account reconciliation, ensuring distribution requirements are met for charitable trusts, computes distribution amounts for uni-trust accounts and reviews fee agreements between the bank, clients, and Co-Fiduciaries.
Complete discretionary distribution requests. Submit formal requests to the Trust Officer for approval.
Coordinate set up, tracking, and monitoring of personal property inventory; real estate, mineral, oil and gas, intellectual properties, and special financial assets. (i.e., notes, loans, partnerships, etc.)
Provide client service by responding and researching client and colleague inquires by phone, email, and written communications.
Respond to advisors and intermediaries regarding the administration and maintenance of accounts.
Fields phone calls from clients and intermediaries.
Review documents and responses to compliance department, audit and OCC inquiries after research is performed by TA.
Gather information from clients for projects.
Prepare draft correspondence letters and memos.
Maintain new account logs.
Follow appropriate Regulation 9 process.
Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

Minimum 4 years of experience in Personal Trust required
Minimum 4 years of experience in a financial services organization required
Minimum 4 years of administrative/clerical experience required

Additional Qualifications

Bachelor’s Degree.
J.D. Degree a plus.
Up to three years’ experience in trust administration preferred.
Strong written and verbal communications skills.
Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information and data to identify opportunities and formulate conclusions and recommended actions.
Ability to set priorities, and objectives.
Demonstrate excellent working knowledge of trust administration.
Colleague is ideally working towards Trust Certificate and/or CTFA

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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About the Company

City National Bank

Provides banking, investment, and trust services

City National Bank provides personalized banking, investment and trust services to individuals and businesses, with $93 billion in assets and $106 billion in client assets under management or administration. It offers traditional banking, wealth management and fiduciary services through branches and private banking relationships across markets in California, New York, Tennessee, Georgia, Delaware, Nevada, Washington, D.C., and Miami (as CN Bank). The bank distinguishes itself with a strong local footprint, close integration with its parent Royal Bank of Canada, and a history of community giving, including nearly $10 million donated in 2024. Its goal is to help clients grow and protect their wealth while supporting the communities it serves and expanding its market reach through trusted advisory services.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Los Angeles, CA
Founded: 1953

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