Facilities Maintenance Supervisor

Job Family

Facilities and Property Management

Job Description Summary

Assist Facility Manager with all aspects of department operation. Ensure work requests and preventative maintenance tasks are completed in a timely fashion. Assist manager with troubleshooting, devising, and directing a method of action to achieve department objectives. Supervise staff and contracted service providers. Generate and coordinate work requests, preventative maintenance tasks, and special projects and ensure they are performed effectively. Troubleshoot and resolve complex issues, including code compliance, inspections, administrative, and safety issues.

Job Description

Responsibilities

• Supervise assigned staff in all aspects of the department operations and responsibilities.
• Assist with training, development, and performance of assigned staff
• Create and receive work orders, analyze, prioritize, gather additional information as needed, assist with assignment, providing resources, and ensure completion with minimal to no supervision using excellent customer service and communication skills.
• Manage contractors and special projects; including requests for proposals, contract negotiations, proposal evaluations, selection, and service management issues.
• Develop, maintain, and adjust preventive maintenance plans.
• Operate and maintain CAFM tools (building management systems, energy management, documentation, etc).
• Ensure code compliance and building standards are maintained.
• Assist in the development and communication of department objectives and eliminate barriers to success. Continually look for ways to achieve the desired results as efficiently as possible and make recommendations to management.
• Play a key role in Business Continuity planning, mitigation, and response.
• Handle a wide range of department administrative, complaint escalation, and procurement duties.

Qualifications

• High school or equivalent education. At least 5 years facilities management experience in a commercial environment. English language skills; intermediate to advanced math, reasoning, and computer skills. Performance management and leadership skills. Excellent customer service skills. Knowledge of relevant building codes. Understanding of Mechanical, Electrical, and plumbing principles, troubleshooting and repair. Excellent understanding and application of Safety requirements. Computer Aided Facility Management (CAFM) systems training. NEC 70E overview course completion. Initiative, reliability, and ownership of department work. Able to handle multiple projects concurrently.

Preferred Qualifications

• BOMA SMA (or equivalent) designation. Intermediate to advanced training of Computer Aided Facility Management (CAFM) systems (building management systems, energy management, etc…). Advanced business continuity planning experience. Advanced knowledge of Mechanical, Electrical, and plumbing systems troubleshooting and repair. Lift operator’s certification. Universal refrigerant license. Valid driver’s license.

Working Conditions

• Office Environment
• Extended computer and office administration time.
• Extensive telephone and email communications in a customer service environment. Extensive walking and/or travel for building inspections. Faced paced multi-tasking environment.
• Extensive Travel >50%
• Travel for building inspections.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

Giving Back  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

Transamerica’s Parent Company  

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023