Full-Time
Sales and Client Advisor
Multiple Teams
Posted on 9/4/2025
Kering
10,001+ employees
Global luxury group managing multi-brand houses
No salary listed
Toronto, ON, Canada
In Person
 Sales & Account Management (1) |
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- Relevant previous sales experience with a minimum of 2 years
- Good digital and IT skills, including MS Office
- Product sensitivity and a strong market and fashion trends knowledge
- Good general culture level
- Good listening ability
- Adaptability, reactivity, natural curiosity, and authenticity
- Ability to multitask and handle the pressure of a busy day
- Willingness to learn and improve
- Ability to maintain a positive work environment while respecting brand values and behaviors
- Achieve sales targets, quantitative and qualitative goals and KPIs
- Deal with and report all situations regarding client requests and complaints to the Management Team
- Provide high quality feedback regarding clients to the Management Team
- Closely work with stock team to ensure product availability and meet client requests
- Keep informed on market, fashion trends and business environment
- Inspire clients by embodying the Balenciaga behaviors
- Ensure seamless execution of the omnichannel client journey
- Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed
- Give tailor-made advice, listening clients’ expectations and answering requests
- Maintain display and organization of all areas respecting the visual merchandising standards
- Execute product presentation guidelines
- Ensure client satisfaction by constantly providing the standards of Balenciaga services, image and values
- Create and update client portfolio and follow up through Luce app
- Engage the clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance
- Follow the guidelines provided by HQs regarding the client journey and loyalty program
- Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork
- Work with all internal and external stakeholders, with a service-oriented, collaborative, available and versatile approach
- Facilitate teamwork in all situations by assisting colleagues to provide client experience and achieve goals
- Participate in achieving sustainability goals
- Process client transactions at the cash desk (in-store and distant sales, M-xstore)
- Promote and execute omnichannel services in store
- Receive and process store deliveries
- Prepare and organize deliveries and shipments to clients
- Execute and follow up of all processes related to Retail Excellence (front, back of house and team)
- Contribute to front and back of house operations (stock control and inventories)
Kering is a global luxury group that coordinates the development of multiple fashion, leather goods, and jewelry houses. It operates through a multi-brand model where a central holding company supports brands like Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, and Brioni, enabling economies of scale and brand synergies. Revenue comes mainly from directly owned retail channels (online and company-operated stores), which gives the group control over brand image and pricing. The company emphasizes craftsmanship, exclusivity, heritage, and sustainability in its products. Its goal is to shape the future of luxury by expanding creative expression within its houses while producing sustainable, responsible luxury for high-net-worth individuals and the broader luxury market.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paris, France
Founded
1963
Simplify's Take
What believers are saying
- House of Wonders invests in Icicle, capturing Chinese next luxury growth since April 2026.
- ReconKering plan cuts €1B inventory and 20% Gucci space, doubling margins midterm.
- Chenut and Kleitman's board addition brings Chanel and LVMH expertise for turnaround.
What critics are saying
- Gucci's 14% Q1 2026 sales drop erodes 60% of revenue amid Middle East conflict.
- LVMH's diversification outperforms Kering's Gucci reliance, widening revenue gap by 2027.
- Icicle stake dilutes focus from Gucci revival, failing in 12-24 months.
What makes Kering unique
- Kering nurtures autonomous luxury Houses like Gucci and Saint Laurent with centralized support.
- Environmental Profit & Loss quantifies impacts, targeting 100% sustainable materials by 2025.
- Kering Eyewear and Beauté vertically integrate eyewear and cosmetics for 15 brands.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Retirement Plan
Company News
The Chinese brand said the partnership would allow it to expand in new categories and geographies, while the French group intends to glean consumer and manufacturing insights.
Kering reported first-quarter revenue of €3.568 billion, stable on a comparable basis but down 6% as reported. CEO Luca de Meo said the results mark "an important first step" in the company's recovery, with nearly all brands delivering growth during the quarter. Gucci remains the group's top priority, with a comprehensive turnaround underway focusing on client experience, distribution and product offerings. New collections are rolling out progressively throughout the year. Directly operated retail sales, including e-commerce, declined 2% on a comparable basis, whilst wholesale revenue rose 6%, driven by strong eyewear performance. Kering completed major transactions in beauty, jewellery and real estate during the quarter, strengthening its balance sheet. The company will present its strategic roadmap, "ReconKering", at a Capital Markets Day on 16 April in Florence.
"Kering" raises $1.4 billion from selling a stake in a building in Milan to "Al-Mirqab Qatari" "Kering" will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity. Riyadh - Al Arabiya Business Published on: April 01, 2026: 10:37 PM GST Last updated: April 01, 2026: 10:40 PM GST * Link copied Listen to the article Automatic audio text generated by an automated system Kering, the owner of the Gucci brand, announced today, Wednesday, the sale of an 80% stake in its property located on Via Monte Napoleone in Milan to the Al-Mirqab Qatari Group for 1.16 billion euros ($1.35 billion). This real estate deal is the latest in a series of deals made by the French group to lighten its debt burden and maintain its credit rating amid weak sales of its brands. Kering will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity, according to Reuters. Kering will receive an immediate payment of 729 million euros, with an additional 432 million euros to be received after 5 years. The announced proceeds indicate a valuation of 1.45 billion euros at nominal value. Kering acquired the building, located on the main shopping street in Milan, in 2024 for 1.3 billion euros. The group previously adopted a bold acquisition strategy but is currently under pressure to reduce its accumulated debt. Join the conversation Or continue as a visitor Advertisement material
Kering has finalised a transaction agreement with Al-Mirqab Group regarding its property at Via Monte Napoleone 8 in Milan. The iconic 18th-century building, situated at a prominent corner of Milan's Quadrilatero della Moda luxury district, is one of the largest properties on the street. Kering has contributed the asset to a newly incorporated company, held 80% by Al-Mirqab Group and 20% by Kering. The luxury group received €729 million at closing, with an additional €432 million to be paid in five years. The investment follows similar real estate partnerships in Paris and New York last year, forming part of Kering's selective property strategy to secure key locations for its houses whilst enhancing financial flexibility. Kering generated €14.7 billion in revenue in 2025.
Kering has completed the first phase of acquiring a 20% stake in Franco Raselli Group, one of Europe's largest independent luxury jewellery manufacturers, for €115 million. The agreement, announced in December, includes a path to full acquisition by 2032. The transaction supports Kering's strategy to accelerate development of Kering Jewelry, a new division designed to structure and drive growth in the jewellery business. The division will unite maisons Boucheron, Pomellato, Dodo and Qeelin whilst strengthening control over the value chain. Jean-Marc Duplaix has been appointed to lead the division with immediate effect. Founded in 1969 in Valenza, Italy's goldsmithing district, Franco Raselli Group operates across six countries with over 500 employees, producing more than 300,000 pieces and setting over 4 million stones annually.