Business Development Manager
8returns
Business Development Manager
8returns
Automates eCommerce returns management via SaaS
Every online shop has returns. Most treat them as a cost. We help brands turn them into a better customer experience, more exchanges instead of refunds, and less work for their teams.
400+ brands run their returns on 8returns, including Tommy Hilfiger, Reebok, Fielmann and OACE. We're a small team in Berlin where everyone owns their projects end to end, with few meetings, short decision paths and direct feedback.
You'll own three areas at 8returns: building partnerships, supporting sales, and planning how we enter new markets. You'll work with e-commerce merchants like the ones already on 8returns, have a lot of room to shape your work, and report directly to the founders.
Build partnerships with tech & logistics partners, shop systems and agencies, and turn them into a real channel for 8returns.
Support the sales process: help open doors, prepare conversations and keep deals moving.
Plan how we enter new markets, and take that work from first research to the first live partners or customers.
Build and run AI agents that research partners and markets and prepare outreach, and keep improving how they work.
Own your areas end to end. You decide what to try, run it and come back with a clear view of what worked.
Talk to merchants, partners and the team to find opportunities, then turn them into a plan.
Look at the numbers to see what works, and change course when something doesn't.
Native German, written and spoken. Fluent English on top.
You've been really good at something, whether in a job, a side project, competitive sports or anywhere else. Tell us about it.
You're deep into AI and build your own agents instead of just chatting with tools.
High agency: you see what needs doing and get it done without being asked.
You're at ease building relationships from scratch and talking to people you don't know yet.
You like taking a messy problem and turning it into a plan.
You've worked at a startup or founded something yourself. That's a plus, not a must.
We care more about talent, motivation and how fast you improve than about years of experience or a classic sales background.
You don't have to tick every box. If this sounds like you, apply.
Competitive salary
Fully remote, with regular team meetups
An AI-native team where AI is part of how everyone works, every day
Responsibility from day one, and the chance to build business development at 8returns as we grow
Intro call (15 min)
Deep dive (60 min)
Call with our founders (30 min)
Paid trial day
8returns provides a SaaS platform that manages eCommerce returns, automating refunds, exchanges, store credits, and repairs for retailers and their customers, while connecting with logistics partners like DHL. The product is cloud-based and integrates with a retailer’s order data and shipping workflow, automating return steps and updating records automatically without spreadsheets, with options for refunds, exchanges, store credits, or repairs, and supports paperless returns. It differentiates itself by serving high-volume retailers with end-to-end automation and logistics integration, reducing customer support inquiries and operational overhead, and offering scalable, premium features or custom solutions. The goal is to help online stores improve customer satisfaction and retention while saving time and resources for the business.
Explore more opportunities at 8returns