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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro Store

Retail SalesConfirmed live in the last 24 hours
Full-timeRichmond, VA, USAIn-person

About the Job

Requirements

  • The role requires expert knowledge of automotive systems and parts, including diagnostic ability across internal engine, suspension, brakes, electronic, and exhaust systems.
  • The role requires the ability to source parts from special order, FDO, second source, and other sources.
  • The role requires the ability to direct drivers to ensure timely and accurate delivery.
  • The role requires friendly, effective communication, listening, and problem-solving skills and the ability to build relationships with customers, peers, and management.
  • The role requires the ability to locate and stock parts, safety knowledge, and skills operating inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • The role requires advanced solution, project, and product quality recommendation ability and advanced selling skills for commercial customers.
  • The role requires the ability to multitask and remain organized.
  • The role requires the ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • The role requires the ability to understand and execute written, oral, or diagrammed instructions.
  • The role requires successful completion of the Parts Knowledge Assessment.
  • The role requires accurate basic math using whole numbers, common fractions, and decimals.
  • The role requires effective use of Microsoft Word and Excel.
  • The role requires understanding commercial profitability concepts, competition, market opportunities, and customer prioritization.
  • The role requires availability to work an assortment of days, evenings, and weekends as needed.
  • The role requires proven sales ability and experience fulfilling customer transactions.
  • The role requires formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
  • The role requires a high school diploma or general education degree (GED).
  • Employees must be able to perform the listed physical activities, including walking or standing; talking and hearing; handling and feeling; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and lifting or moving up to 50 pounds frequently and up to 100 pounds occasionally, with or without reasonable accommodation.
  • ASE certification is preferred but not required; ASE P2 certification or equivalent readiness is identified as a success factor.
  • Employees must speak and write English.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide commercial customers with a GAS2 selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and developmental needs for Team Members.
  • Dispatch drivers and ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Work with the Commercial Account Manager to determine pricing discounts for specific commercial customers when appropriate.

Desired Qualifications

  • A minimum of three years of prior automotive parts experience is preferred.
  • Spanish language ability is a plus.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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