4Front Ventures

Nationwide cannabis cultivation, brands, and retail

Dispensary Supervisor

Retail Store ManagementPosted on Nov 11

Full-timeChicago, IL, USA$21 - $22 /hrHybrid

About the Job

Requirements

Applicants must be at least 21 years old and currently reside in the United States.
A high school diploma or GED is required.
A Dispensing Organization Agent Identification Card is required and may be obtained upon hire.
Full-shift availability is required, including nights, weekends, and holidays.
Proficiency in Microsoft Office applications is required.
Candidates need strong communication, multitasking, time-management, planning, and organizational skills.
Candidates need to be detail-oriented critical thinkers and problem-solvers with assessment ability.
The position requires kneeling, squatting, lifting, bending, walking, pivoting, and prolonged standing, and frequently moving boxes weighing up to 50 pounds.

Responsibilities

Work cross-functionally throughout the operation and maintain a hands-on, lead-by-example approach.
Ensure employees follow safety protocols and procedures, maintain compliance with local and state laws, and assist with regulatory inspections.
Maintain in-depth knowledge of store vendors, products and strains, and industry trends.
Assist the team with inquiries, product information, service recovery, and maintaining optimal organization.
Collaborate with the Floor and Inventory departments on service- and product-related processes and matters.
Assist with hiring, training, coaching, and developing employees and support areas needed for the success of the team, department, and company division.
Delegate work, manage and empower the team, and help the team achieve optimal performance.
Resolve customer conflicts and act as the first point of contact for escalated RA1/RA2 customer situations.
Align with the Floor and Inventory Manager to set, meet, and manage financial and operational goals.
Partner with approved cash-handling managers and supervisors to ensure dispensary cash flow and intake are properly managed.
Implement and manage company policies and procedures.

Desired Qualifications

An associate degree or equivalent industry training is preferred.
Two or more years of retail experience are preferred.
Two or more years of cannabis industry experience are preferred.
One or more years of inventory management experience are preferred.
One or more years of guest service experience are preferred.
One or more years of team-building and management experience are preferred.

Salary Range: 21 to 22 (Currency: USD) (Pay period: per-hour-wage)

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

The Dispensary Supervisor helps ensure all the daily tasks of the department are properly executed. This position requires a leader that has experience in every workstation of the department and strong cannabis knowledge. Priorities include providing full support to the team, assisting with rest/lunch breaks, communicating departmental updates, and executing all processes within the department. The Dispensary Supervisor will serve as one of the main points of contact for product related inquiries (cultivators/vendors, strain, content information), product trends, employee performance, guest related inquiries (service and product feedback), and must collaborate with management to while help maintain a high team morale.

ESSENTIAL RESPONSIBILITIES

Work cross-functionally through the operation and maintain a hands-on “lead by example” approach
Ensure that all safety protocols and procedures are followed by all employees in the unit and the site is in full compliance with all local and state laws while assisting with regulatory inspections
Maintain in-depth knowledge of all store vendors, products/strains, and industry trends
Assisting the team with inquiries, product information and service recovery while ensuring optimal organization is achieved
Collaborate with the Floor and Inventory departments on all service and product related processes/matters
Assist with the hiring, training, coaching, and development of employees and in any and all areas to ensure the team, department, and company division maintain success
Delegate, manage, and empower the team to achieve an optimal performance
Must be highly versed in conflict resolution for customer issues
Act as the first point of contact for RA1/RA2 customer situations that need to be elevated
Align with the Inventory/Floor Manager to set, meet, and manage all financial and operational goals.
Partner with approved cash handling managers/supervisors to ensure the dispensary’s cash flow/intake is properly managed
Implement and manage all Company policies and procedures

AVAILABILITY

Full shift availability (nights, weekends, and holidays required)

QUALIFICATIONS

21+ and currently residing in the USA
High School Diploma or GED
Dispensing Organization Agent Identification Card (obtained upon hire)
Associate Degree or industry training equivalent (preferred)
Retail experience, 2+ years (preferred)
Cannabis industry experience, 2+ years (preferred)
Inventory management experience, 1+ years (preferred)
Guest service experience, 1+ years (preferred)
Team building & management experience, 1+ years (preferred)
Excellent communication, multi-tasking, time-management, planning, & organizational skills
Detail-oriented, critical thinker, problem solver, & assessor
Proficient in Microsoft Office Applications

WORKING CONDITIONS

Fast-paced, rapid-changing, retail dispensary environment
Back of the house, inventory-care focused areas/stations
Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
Handling cannabis products and packaged goods
Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)
Frequently moves boxes weighing up to 50 pounds across the site for various needs

SALARY

$21-$22/hr., depending on experience.

WORKING AT 4FRONT

We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

Benefits of working with us include:
Employee Discounts (one of the highest in the industry)
Health, Vision, Dental Benefits
Sick Pay/PTO Accrual
Parental/Maternity Leave
Employee Assistance Program
Holiday Pay (if required to work on select days)
Career Development
Advancement Opportunities

About the Company

4Front Ventures

Nationwide cannabis cultivation, brands, and retail

4Front Ventures operates as a national cannabis operator and retailer with a portfolio of over 25 brands, distributing products through its Mission Dispensaries and other outlets. It develops and sources cannabis products—from genetics to branding—then sells them through its own stores and partner channels, aiming for end-to-end control of the supply chain. The company differentiates itself by pursuing a low-cost, mass-produced brand strategy across multiple states and handling much of the product development, logistics, and retail in-house. Its goal is to grow its multi-state footprint and expand access to affordable, quality cannabis while maintaining tighter control over the value chain.

Company size: 11-50
Company stage: IPO
Headquarters: Phoenix, AZ
Founded: 2011

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