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CDW

Comprehensive IT products and services provider

Hardware Engineer 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeSouthampton, UK£40k

About the Job

Requirements

  • Experience repairing and maintaining hardware in enterprise environments.
  • Knowledge of at least one of IBM Mainframes (9672, 2003, 2066, 2096), IBM Tape Systems (3490, VTS, 3590), EMC DASD Storage, or STK DASD Storage.
  • Strong fault-finding and troubleshooting skills.
  • Experience working in critical or high-availability environments.
  • Communication and customer-facing skills.

Responsibilities

  • Provide onsite hardware support for enterprise infrastructure and bespoke systems.
  • Diagnose, repair, and maintain IBM Mainframes, tape systems, storage arrays, and server platforms.
  • Support legacy and modern hardware, including PCs, printers, and custom-built systems.
  • Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
  • Troubleshoot and resolve hardware faults within critical operational environments.
  • Build relationships with customer stakeholders and attend technical meetings.
  • Follow and improve documented processes and contribute to technical knowledge sharing.
  • Work independently while collaborating with wider engineering and support teams.

Desired Qualifications

  • Experience with IBM PSeries Servers, HP ProLiant Servers, and Dell and Sun Server platforms.
  • PC hardware repair and custom builds.
  • Dot Matrix and Laser Printer support.
  • Electro-mechanical repair experience.
  • Soldering and component-level repair skills.
  • Knowledge of AIX, HP-UX, or related infrastructure.

About the Company

CDW

Comprehensive IT products and services provider

CDW provides technology products and services to businesses of all sizes. It sells hardware (computers, servers, networking equipment), software, and cloud services, and also offers consulting, configuration, and deployment support to optimize IT systems. The company stands out with one of the industry's largest inventories, enabling fast shipping and quick responses, plus custom configurations and integrated, vendor-backed solutions from partners like Apple, Lenovo, and Tripp Lite. Its business model combines direct product sales with consulting and managed services. CDW’s goal is to help organizations build and maintain efficient, reliable technology infrastructures that meet their specific needs.

Company size
10,001+
Company stage
IPO
Headquarters
Vernon Hills, IL
Founded
1984

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