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Toss

Fintech super-app for payments and banking

Recruiting Business Partner

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listed

About the Job

Requirements

  • At least 3 years of recruitment experience for contact center, business process outsourcing, or in-house customer-service roles, or equivalent experience.
  • Experience planning and operating large-scale entry-level and experienced-hire recruitment.
  • Ability to proactively identify recruitment problems, develop data-driven recruitment strategies, and resolve those problems.

Responsibilities

  • Own end-to-end recruitment for Toss CX customer-service roles, from direct sourcing and screening through interview coordination and compensation design or negotiation.
  • Plan and execute recruitment strategies, including large-scale hiring, and contribute to increasing talent density in support of business goals.
  • Analyze recruitment metrics, diagnose recruitment issues using data, improve processes, and manage outcomes.
  • Use strong understanding of the assigned domain and business to diagnose recruitment issues and make data-driven improvements.
  • Plan recruitment events and identify, plan, and operate content to strengthen the employer's recruitment brand.
  • Communicate closely with business leaders and hiring teams, respond flexibly to varied recruitment requests, and recruit suitable candidates within deadlines.

Desired Qualifications

  • Experience hiring excellent candidates through direct sourcing.
  • Broad understanding of the human resources cycle and experience with structured recruitment processes or improving recruitment inefficiencies.

About the Company

Toss

Fintech super-app for payments and banking

Toss is a South Korean financial services platform that started as a peer-to-peer money transfer service and has grown into a digital 'super app' for personal finance. Its products are accessed through one mobile interface that unifies bank accounts, credit cards, loans, investments, and other financial services, including its own Toss Bank and Toss Securities. It differentiates itself by offering a broad, integrated ecosystem—combining digital banking, asset management, and brokerage services under one roof and running its own banking and securities units. Its goal is to become the leading consumer finance platform in South Korea while expanding its user base globally.

Company size
1,001-5,000
Company stage
Series G
Total funding
$1.5B
Headquarters
Seoul, South Korea
Founded
2011

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