Business Change Expert
Pearson
Business Change Expert
Pearson
Makes learning tools and runs certification exams
Advanced Specialist, Agile Business Analyst (Business Change Expert)
Take ownership of change delivery for a major portfolio within the Pearson Qualifications Transformation Programme, helping colleagues understand, adopt and sustain changes across product, technology and operations. Also known in the market as: Business Change Expert; Business Change Manager; Change Lead; Senior Change Practitioner.
About the Role
Pearson is seeking an experienced Business Change Expert to join the Pearson Qualifications Transformation Programme. You will own the people side of change for one principal portfolio, working in lockstep with its Portfolio Lead and Product Manager to turn programme activity into a clear, practical and integrated change plan.
You will coordinate readiness, training and engagement, identify risks and barriers, monitor adoption and bring evidence back to the portfolio so the approach can be adjusted. Alongside delivery, you will help strengthen a thriving community of change practice by sharing best practice, challenging established approaches and supporting colleagues to improve.
This is an individual-contributor expert role. It does not include line management, but it requires credibility, influence and the ability to work through a complex matrix at pace.
What You’ll Do
Lead and deliver the integrated change plan for an assigned transformation portfolio.
Partner closely with Portfolio Leads, Product Managers and cross-functional contributors.
Assess change impacts, readiness, training needs, risks, issues and dependencies.
Create practical mitigation plans and remove barriers that could affect delivery or adoption.
Coordinate training and engagement so impacted teams understand what is changing and why.
Monitor adoption, usage and feedback, then adjust the strategy where evidence shows a need.
Apply consistent change frameworks, tools and governance while adapting them to context.
Contribute fresh thinking, coaching and best practice to the wider change community.
What We’re Looking For
Strong experience as a change practitioner delivering complex, cross-functional transformation programmes.
Evidence of personally owning change plans from impact assessment through readiness, engagement and adoption.
Experience operating in a matrix and influencing senior and cross-functional stakeholders without direct authority.
Practical governance, risk and dependency management, with clear examples of removing barriers.
Strong analytical and data literacy, using evidence to shape decisions and reporting.
Excellent communication, facilitation and influencing skills across varied audiences.
Adaptability, resilience and sound prioritisation in a fast-moving programme environment.
Experience with product-led or technology-enabled change is highly relevant.
Bachelor’s degree or equivalent experience; relevant change, project, PMP or Agile certification is preferred.
Location & Working Pattern
United Kingdom. Remote-first working with occasional travel to a Pearson office for collaboration, department days and workshops, typically around once per month. Proximity to London, Manchester or Oxford is preferred. Additional office time may be helpful during induction.
Your Rewards & Benefits
We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too.
Please see our attractive UK benefits here:Home - Pearson Benefits
Pearson makes learning materials and runs assessments for students, educators, employers, and professionals, combining digital courseware with qualifications that verify knowledge and skills. Its MyLab and Mastering platforms pair college content with practice activities and tools that let instructors track progress. The business also supports online schools, English learning, professional certification, and workforce training, with products used in classrooms, workplaces, and testing centers. It earns money from courseware sales, digital subscriptions, assessment fees, and contracts with education institutions and employers. Pearson traces its roots to 1844 and is headquartered in London.
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