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PDS Health

Integrated healthcare support company

Healthcare Coordinator

Full-TimeDeadline 10/6/27
$20 - $28.25/hr
Entry
Northglenn, CO, USA
In PersonTravel might be required between offices.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or general education degree (GED) is required.
  • Travel might be required between offices.
  • Knowledge of office practices, technology applications, and patient insurance is required.
  • The candidate should be results-oriented, able to set realistic goals, meet commitments, persist, and prioritize daily work to achieve results.
  • The candidate should act as a patient advocate by being flexible, adaptive, empathetic, passionate, and ethical.
  • The candidate should be data-driven, detailed, organized, structured, knowledgeable about operational processes, and proficient with computers.
  • The candidate should demonstrate financial acumen, including understanding profit drivers, using metrics to manage, building financial understanding among team members and clinicians, and understanding local market drivers and competition.
  • The candidate should be an active listener and observer of behavior and create a win-win need for change.
  • The candidate must be self-motivated and reliable, and capable of working independently as well as part of a team.
  • The candidate must be able to multitask effectively without compromising work quality.
  • The candidate must be able to handle and maintain the confidentiality of patient records.
  • The candidate must be organized and detail-oriented and able to work in a fast-paced environment.
  • The candidate must comply with company policies and applicable state, federal, and other regulatory requirements.
  • The candidate must maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
Responsibilities
  • Partner with supported dentists to gain patients’ financial commitment to begin the recommended course of treatment with urgency.
  • Educate patients about treatment choices and available financial options, help them select options that fit their budgets and needs, and professionally address common objections to starting treatment.
  • Proactively keep dentists’ schedules productive.
  • Achieve proficiency in the PDS system and tools to assist patients in making informed decisions about their care.
  • Complete the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
  • Obtain necessary insurance pre-authorizations before treatment when required.
  • Ensure the office follows the Comprehensive Care Model and coordinate referrals outside the office as needed.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Understand business imperatives and how the role affects metrics and results.
  • Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the PDS Brand.
  • Develop knowledge of the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Perform other duties and responsibilities as assigned.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business.

About the company

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PDS Health

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PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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