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EXL

Analyzes business data and runs outsourced operations

Digital Data Product Analyst

Data AnalysisConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in information systems, business analysis, or a related field.
  • At least 5 years of experience in data analysis, business analysis, product analytics, or similar roles.
  • The ability to work effectively in cross-functional environments and support delivery of data products serving multiple stakeholders.
  • Skill in requirements elicitation, process mapping, and translating business needs into technical specifications.
  • Skill in crafting user stories, acceptance criteria, and high-quality product and data documentation for scalable, repeatable workflows.
  • A strong understanding of data stewardship principles, including data quality, lineage, metadata management, and responsible data use.
  • The ability to connect data across multiple client systems and enrich datasets to enable insights for sports, fan, and business stakeholders.
  • The ability to tailor communication for technical teams and business stakeholders.
  • The ability to influence without authority and drive alignment across cross-functional teams.
  • The ability to navigate ambiguity, ask clarifying questions, and move teams toward clarity and action.
  • Critical thinking and structured problem-solving when interpreting incomplete, messy, or evolving datasets.
  • Proficiency with SQL, Python, and data-querying tools to explore, transform, and validate complex datasets.
  • Working knowledge of data modeling, ETL/ELT pipelines, and cloud data platforms such as Snowflake, Databricks, and AWS.
  • Experience working in digital and direct-to-consumer environments with clickstream, customer engagement, and media analytics data, including Adobe Analytics and Google Analytics.

Responsibilities

  • Act as the data subject matter expert for stakeholders across the end-to-end data supply chain.
  • Collect, clean, and analyze data from multiple sources to uncover trends, patterns, and actionable insights.
  • Translate analytical findings into clear, business-friendly insights that support decision-making.
  • Elicit, document, and manage business, functional, and non-functional requirements through interviews, workshops, process analysis, and user story creation.
  • Conduct stakeholder analysis to understand needs, roles, dependencies, and expectations across teams.
  • Support prioritization by assessing business value, impacts, complexity, and risk.
  • Ensure traceability of requirements from intake through development, testing, and deployment.
  • Collaborate with data engineering analysts, architects, and engineers to ensure solutions reflect business context and use cases.
  • Define testing acceptance criteria, support user validation, and provide structured feedback for continuous improvement.
  • Monitor and enhance data quality through profiling, validation, remediation, and alignment with organizational priorities.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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