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Vancouver Coastal Health

Public health authority delivering patient care

Mental Health and Substance Use Support Worker

Residential & Direct SupportUpdated on Nov 11
Full-timeSechelt, BC, CanadaCA$33.49 - CA$35.31 /hr

About the Job

Requirements

  • A diploma from a recognized Social Services Support Worker educational program, two years of recent related experience, or an equivalent combination of education, training, and experience.
  • A valid British Columbia driver's license.
  • Use of a personal vehicle for local area travel.
  • Knowledge of the principles of recovery in mental illness.
  • Knowledge of community, social, and health resources.
  • Knowledge of substance misuse and problems encountered by chemically dependent individuals, and a basic understanding of behavior management.
  • Knowledge of mental health issues and treatment.
  • Ability to demonstrate and assist clients with developing healthy life skills.
  • Ability to establish and maintain rapport with clients.
  • Ability to observe and recognize changes in clients.
  • Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
  • Ability to work independently and in cooperation with others.
  • Ability to communicate effectively, verbally and in writing.
  • Ability to organize, prioritize, and meet deadlines.
  • Ability to establish and maintain satisfactory working relationships with the public, other employees, coworkers, and staff from other agencies; deal tactfully and effectively with them; maintain confidentiality; and communicate effectively verbally and in writing.
  • Ability to work with a culturally diverse population.
  • Physical ability to carry out the duties of the position.

Responsibilities

  • Provide support services to clients seriously affected by substance use and/or mental health problems within a patient- and family-centered care model and in accordance with organizational vision and values.
  • Monitor clients, document observations, and provide verbal reports in accordance with standard procedures or specific direction.
  • Facilitate clients' use of community services and resources and provide information about those services.
  • Liaise and coordinate services with mental health, addictions, medical professionals, and other related services.
  • Participate in case planning and assist clients in developing life skills and healthy lifestyles.
  • Escort clients to appointments as needed.
  • Participate in team meetings, corporate initiatives, ongoing team planning, and quality improvement activities.
  • Help maintain a healthy environment for clients and the team.
  • Perform clerical duties as required.

About the Company

Vancouver Coastal Health

Public health authority delivering patient care

Vancouver Coastal Health is a health care provider in the Vancouver area that delivers patient care and health services. Its offerings come from a team-based system focused on quality care, supported by employer-funded training and career growth opportunities. The organization emphasizes a workplace culture where every voice is heard and collaboration is central, aiming to create a supportive team environment while serving the community. In comparison to competitors, it highlights public healthcare delivery, a strong emphasis on staff development and collaboration, and a clear commitment to accessible patient care. Overall goal: ensure high-quality patient care and better health outcomes by supporting health professionals and fostering a collaborative workplace.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
2001

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