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IHG

Global hotel company

Food and Beverage Supervisor

Full-TimeUpdated on 10/16/2026Deadline 10/30/26
No salary listed
Mid
Jordan
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • A minimum of 2–3 years of food and beverage experience in a hotel, including supervisory or team-leading experience.
  • Strong leadership, communication, and organizational skills.
  • Good knowledge of restaurant operations, service standards, and food safety practices.
  • Confidence in handling guest concerns and supporting colleagues during busy periods.
  • Familiarity with point-of-sale systems and cash handling procedures.
  • Good command of English.
  • Flexibility to work shifts, weekends, and public holidays.
Responsibilities
  • Supervise daily service and coordinate team assignments to ensure smooth operations.
  • Welcome guests, anticipate their needs, and handle requests and concerns promptly.
  • Brief and coach colleagues on service standards, menu knowledge, and guest engagement.
  • Coordinate with the kitchen and other departments to ensure timely and accurate service.
  • Maintain outlet cleanliness, presentation, and compliance with food safety standards.
  • Support stock control, billing accuracy, and responsible use of supplies.
  • Encourage upselling and recommend food and beverages to enhance the guest experience.
Desired Qualifications
  • Additional languages are a plus.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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Headquarters

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