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aCommerce

End-to-end managed e-commerce operations platform

Manager – Social Commerce Sales & Operations

Account ManagementConfirmed live in the last 24 hours
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • At least 6 years of relevant experience.
  • Experience in a media agency, digital agency, or live/social commerce-focused environment.
  • Experience in account management or client servicing.
  • Understanding of e-commerce operations and live commerce mechanics.
  • Familiarity with the TikTok, Shopee, and Lazada online marketplaces.
  • Comfort working with data and performance reports.

Responsibilities

  • Serve as a key contact for assigned clients to align on commercial goals, promotions, pricing, and live commerce plans.
  • Coordinate client inputs, including KOL lists, product priorities, key messages, selling angles, and campaign timelines, and ensure operational readiness.
  • Provide performance updates, insights, and recommendations to clients.
  • Support preparation of campaign proposals, recap decks, and regular business reviews.
  • Co-plan live commerce campaigns with outsourced agencies.
  • Align campaign objectives, product focus, and promotional mechanics with client goals.
  • Manage live commerce calendars and campaign readiness.
  • Track agency deliverables and timelines.
  • Monitor and analyze live commerce KPIs to propose contingency plans.
  • Review campaign results with agencies and clients to identify areas of improvement.
  • Translate data into actionable recommendations.
  • Maintain clear reporting and documentation.
  • Coordinate with internal teams to support smooth campaign execution by agencies.
  • Ensure clear communication across stakeholders.
  • Stay updated on platform tools, trends, and best practices.

About the Company

aCommerce

End-to-end managed e-commerce operations platform

aCommerce provides end-to-end managed e-commerce services in Southeast Asia. It helps brands enter and grow their online businesses by handling the full lifecycle: setting up online stores, daily store operations, brand management, marketing, fulfillment, customer service, and training. The product is a suite of managed services that operate as an all-in-one platform so clients don’t need to invest in internal infrastructure or build an in-house team. Revenue comes from tailoring and charging for these outsourced services. aCommerce differentiates itself by offering a complete, Southeast Asia–focused outsourcing solution with reliable execution and a collaborative culture, enabling brands to scale efficiently without significant upfront costs. Its goal is to help brands thrive online by making e-commerce operations scalable and cost-effective in the regional market.

Company size
501-1,000
Company stage
IPO
Headquarters
Bangkok, Thailand
Founded
2013

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