Business Systems Analyst 3 - Information Technology

This role is based in Penang, Malaysia. Please note that Boston Scientific does not offer relocation support for this position. Applicants should be based in, or have valid work authorization for this location.

Purpose Statement: 

The Business System Analyst role under Supply Chain APAC is responsible in analyzing, conducting feasibilities studies, designing and implementing business systems’ solutions and processes to meet business needs. 

Responsibilities: 

System Analysis and Design

• Gather and understand business requirements from business or process owners.
• Conduct feasibilities studies and solution prototyping with relevant IT partners.
• Define, design and re-engineer business systems solution and processes.
• Review and ensure IT design & solution prototype are meeting business needs with user/customer experience in mind.

End to End Solution Implementation

• Lead and deliver end-to-end system solutions implementation including design and build review, conduct testing and user training, cutover and go live support. 
• Works closely with IT development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs.
• Assure quality of system solutions implementation by developing and executing test plan and cases.
• Create and provide quality training material for user assistance and system usage.
• Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
• Guide implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.

Business Process Improvement

• Identify opportunities for business process improvements and recommend system solutions to enhance efficiency and effectiveness.
• Drive harmonization across systems and processes.

Business Continuity Support

• Troubleshoot and resolve SAP and MyOrder issues, manage work requests, and provide application support and consultation.
• Collaborate with SAP and affected application owners or global teams to resolve major issues and site outages.
• Manage SAP access, including user and license setup for new hires and role changes, and oversee SAP training governance.
• Support audits by providing reports, transaction records, queries, and segregation-of-duties information.
• Analyze and support year-end clean-up activities.

• Create and maintain detailed documentation of system configurations, processes, and procedures.
• Work closely with business stakeholders, IT teams, and external vendors to ensure successful system implementations and upgrades.
• May lead multiple project activities simultaneously, working with internal and external cross-functional groups.
• Manages system implementation projects by applying basic project management methodology.

Requirements:

• Bachelor’s Degree, in Information Technology, Computer Science, or a related field.
• Minimum 5 to 7 years of working experience as SAP Business System Analyst or in a similar role.
• Proficiency in SAP modules such as SAP LE WM/SD/MM etc. Strong understanding of SAP configuration and customization.
• Experience in managing SAP implementation projects and working in a team-oriented, collaborative environment.
• Excellent analytical and problem-solving skills with the ability to understand complex business processes and translate them into system solutions.
• Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders.
• Knowledge and experience in SAP (S4HANA) will be advantageous.
• Project management experience with formal accreditation is a plus.
• Ability to navigate a cross matrixed and diverse environment.
• Enjoy being part of a highly diversified workforce and working across different time zones.

Requisition ID: 636724

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!