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Santander

Global retail and commercial banking group

Region Relationship Banker 2

Retail & Commercial BankingUpdated on Nov 8
Full-timeNewington, CT, USA$35.3k - $58k /yr

About the Job

Requirements

  • A high school diploma or General Education Degree (GED) is required.
  • Advanced degrees (associate's and/or bachelor's) are listed as education qualifications.
  • Preferred experience includes 3–4 years of customer service and needs-based banking sales experience.
  • Preferred experience includes 0–2 years of supervisory experience.
  • Working knowledge of all products and services is required.
  • Maintain current knowledge of all systems used for branch transaction processing.
  • Ability to support teamwork and create a positive working environment.
  • Ability to travel to various banking centers within the regions.
  • Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
  • Frequent minimal physical effort, including sitting, standing, and walking, is required. Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.

Responsibilities

  • Assist the team in achieving sales, service, and operational goals for regional banking centers as an individual producer supporting multiple centers.
  • Process customer-related financial transactions in accordance with bank rules, regulations, and guidelines.
  • Use communication and active listening to understand customers' financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service.
  • Develop and maintain partnerships with business segments through collaboration and communication.
  • Respond to customers' needs accurately and promptly, using available resources and tools.
  • Evaluate clients' needs and offer suitable financial products and services through needs-based conversations to build and deepen relationships.
  • Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
  • Implement sales, retention, and other bank initiatives to support the segmentation strategy and achieve banking-center growth and profitability objectives.
  • Achieve or exceed individual and team goals in sales, service, and operations.
  • Comply with federal and state regulations and bank policies and procedures, and meet or exceed branch audit and operational evaluation requirements.
  • Assist with supervision of banking-center colleagues by providing coaching support, serving as a role model, and helping onboard new bankers.
  • Adapt scheduling and provide support to banking centers based on regional business needs.
  • Build strong relationships with supported banking-center teams and collaborative partnerships with business lines.
  • Take a proactive and responsible approach to risk management.

Desired Qualifications

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

About the Company

Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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