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Pearson

Makes learning tools and runs certification exams

Test Center Administrator

Reception & Front DeskPosted on Nov 11
Part-timeFargo, ND, USA$19 /hr

About the Job

Requirements

  • At least 1 year of customer service experience is preferred.
  • Experience proctoring or invigilating exams is highly preferred.
  • Must be flexible in work hours and days.
  • Beginner-to-intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
  • Must be able to sit for long periods and escort candidates to and from the testing room.
  • Must be able to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
  • Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Responsibilities

  • Comply with testing procedures and company policies, using careful judgment.
  • Check in testing candidates, verify identification, and explain the exam process.
  • Proctor or invigilate candidates while they are testing.
  • Troubleshoot technical issues with internal departments.
  • Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
  • Perform other duties as assigned by the manager.

Desired Qualifications

  • At least 1 year of customer service experience.
  • Experience proctoring or invigilating exams.

About the Company

Pearson

Makes learning tools and runs certification exams

Pearson makes learning materials and runs assessments for students, educators, employers, and professionals, combining digital courseware with qualifications that verify knowledge and skills. Its MyLab and Mastering platforms pair college content with practice activities and tools that let instructors track progress. The business also supports online schools, English learning, professional certification, and workforce training, with products used in classrooms, workplaces, and testing centers. It earns money from courseware sales, digital subscriptions, assessment fees, and contracts with education institutions and employers. Pearson traces its roots to 1844 and is headquartered in London.

Company size
10,001+
Company stage
IPO
Headquarters
Covent Garden, United Kingdom
Founded
1844

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