Talent Services Landd - USLI Landd Compliance Operations Associate

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US L&D Compliance operations Project – Job Summary

EY- ES – L&D Hub – US L&D Compliance Operations Associate

As part of our ES – L&D Hub, Learning Compliance Management Associate works to support and manage the various educational requirements for Firm professionals. The role has a deep understanding of Service Line (SL) Learning Framework. This role also supports the learner communications program and helps monitor adherence to the Firm’s education policies to ensure its client serving professionals maintain a high degree of compliance.

The principal objectives will be to ensure that consistent, and high-quality service is provided by the team by taking end-to-end project ownership and accomplishing the define goals.

The opportunity

We’re looking for candidates with knowledge and capability to ensure effective output of process requirements and protocols and eager to grow in the organization.

We’re looking for incumbents who should continually look for improvement and opportunities to add value and follow a proactive approach.

Your Key Responsibilities:

• Assists in monitoring compliance with the continuing education compliance process
• Assist in requesting learning assignments, communicate learning requirements to individuals, Track registrations and completions based on reporting.
• Deep knowledge of Service Line Learning Frameworks
• Supports Learning Compliance communication process
• Understands the need for change initiatives and is a positive advocate for necessary changes as relates to the process.
• Identifies and leverages opportunities to enhance or develop the process in order to achieve stated goals.
• Ability to build client relationships so that expectations are met or exceeded by advising what to expect and by when, and through listening and responding to client’s needs.
• Understands key requirements of rules and firm policies and is knowledgeable about other areas outside of own area.
• Demonstrates general technical knowledge and keeps abreast of emerging knowledge, trends and lessons learned regarding learning compliance and related areas. Translates this knowledge into action plans and recommendations as appropriate.

Skills and attributes for success:

• Strong written and verbal communications skills
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.
• Able to successfully handle multiple tasks

To qualify for the role, candidates must have:

• Bachelor's degree; or equivalent work experience with 1-3 plus years relevant work experience
• Should be flexible to work in UK shift timings, including late evening hours.

Ideally, you’ll also have

• Good interpersonal, organizational, and responsive customer service skills with an attention to detail
• Ability to manage and meet deadlines
• Strong analytical skills to grasp complexities and perceive relationships between problems and issues
• Flexibility
• Position will interface with executive leaders and must be able to demonstrate expanded knowledge of learning Compliance functional area while communicating process/es, identifying, and providing solutions for mitigating risk factors
• Knowledge of data visualization technologies such as Power BI preferred
• Overtime will be required throughout the year and will vary based on volume of work in the pipeline.

What we look for:

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Enablement services practice globally with leading businesses across a range of industries

What we Offer:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work acrosssix locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from allEY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growthstrategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfillingcareer opportunities that span all business disciplines. In GDS, you will collaborate with EY teams onexciting projects and work with well-known brands from across the globe. We’ll introduce you to anever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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