Décor & Graphics Manager

idX Virginia is seeking an experienced and highly skilled Décor & Graphics Manager to lead all aspects of our large-format printing operations. This individual will be responsible for managing all departmental personnel and equipment, while driving departmental safety, quality, delivery, productivity, and continuous improvement goals. Ultimately ensuring all products meet customer expectations and brand color standards.

The ideal candidate will possess extensive knowledge of large-format digital printing, color science, RIP software, print production workflows, substrate applications, printer setup and calibration, and preventative maintenance programs. This role requires a hands-on leader capable of developing people, solving complex technical issues, and maintaining industry-leading quality standards.

Key Responsibilities

Leadership & Department Management

• Lead and develop the Décor & Graphics team including pre-press, printer operators, fabrication, and assembly personnel.
• Establish and sustain a culture focused on safety, quality, accountability, and continuous improvement.
• Plan labor resources and department capacity to meet production schedules and customer commitments.
• Develop employee skills through training, coaching, and performance management.
• Collaborate closely with Design, Engineering, Project Management, Manufacturing, Finishing, Shipping, and Quality teams.

Print Production Leadership

• Oversee all large-format print production activities from pre-press through finished product delivery.
• Ensure efficient operation of flatbed, roll-to-roll, cutting, thermal welding, laminating, and finishing equipment.
• Monitor and maximize department workflow, throughput, waste reduction, and labor efficiency to meet or exceed departmental targets and overall gross margin goals.
• Troubleshoot print quality issues and implement appropriate and sustainable corrective actions quickly.
• Establish, document, and maintain standardized operating procedures and work instructions.

Color Management & Quality Control

• Serve as the facility expert for color evaluation, management and color accuracy.
• Maintain color standards utilizing spectrophotometers, color viewing booths, G7 standards, and industry best practices.
• Manage printer profiling, calibration, ICC profiles, and RIP software settings.
• Verify compliance with established Delta E tolerances and customer-specific color requirements.
• Develop and maintain color libraries, reference standards, approved proofs, and sample controls.
• Ensure repeatable color consistency across multiple print runs, substrates, and production shifts.
• Coordinate and partner with QA team to develop and maintain inspection, quality, and approval standards

Equipment & Technical Ownership

• Assume ownership of all departmental equipment performance, service contracts, and reliability.
• Develop and administer preventative maintenance programs for:
• o EFI Vutek printers
• o Canon flatbed printers
• o Laminators
• o Digital cutting systems
• o Roll cutters
• o Color measurement equipment
• o Supporting workflow hardware and software
• Coordinate repairs, service calls, and parts inventories.
• Maintain equipment uptime and monitor performance metrics.
• Develop, implement, and maintain proper setup, operation, calibration, and maintenance procedures.

Process Improvement

• Drive continuous improvement initiatives focused on:
• o Print quality
• o Color consistency
• o Customer and production digital file asset management, maintenance, storage, and disaster recovery
• o Material utilization
• o Equipment uptime
• o Labor productivity
• o On-time delivery performance
• Identify opportunities for automation and workflow enhancements.
• Establish measurable KPIs and routinely review department performance.
• Research, evaluate, and propose acquisition and implementation of new technologies, materials, and equipment to maintain industry leading competitive position, achieve and exceed overall gross margin targets, and maximize available departmental resources.

Safety & Compliance

• Promote and enforce all company safety policies and procedures.
• Ensure safe operation of printing, cutting, and finishing equipment.
• Maintain compliance with environmental and hazardous material regulations.
• Lead departmental safety meetings and continuous safety improvement initiatives.

Required Qualifications

• Minimum 7-10 years of experience in management of large-format graphics, digital printing, signage, or décor manufacturing.
• Minimum 3-5 years of leadership experience managing production teams.
• Advanced knowledge of:
• o Large-format digital printing
• o Color theory and color science
• o ICC profiling
• o RIP software platforms
• o Graphic production workflows
• o Vinyl applications and laminating systems
• Demonstrated experience with printer setup, calibration, troubleshooting, and optimization.
• Strong understanding of preventive and predictive maintenance practices.
• Ability to interpret technical documentation and equipment manuals.
• Ability to trouble shoot and problem solve equipment, substrate, and process challenges.
• Proficient with Microsoft Office 365, ERP, and production management systems.
• Strong organizational, communication, and problem-solving skills.

Preferred Qualifications

• Experience with EFI Vutek, Canon, Kongsberg, and Graphtec equipment.
• Knowledge of G7 color management standards.
• Experience utilizing spectrophotometers and color measurement systems.
• Lean Manufacturing and Continuous Improvement experience.
• Six Sigma, Lean, or other process improvement certification.
• Experience supporting retail fixture, branding, décor, and environmental graphics programs.

Success Measures

• Overall product gross margin achievement.
• Safety performance and incident reduction.
• Equipment uptime and reliability.
• On-time delivery performance.
• Department labor efficiency.
• Print quality and color consistency.
• Reduction of rework and material waste.
• Employee development and retention.
• Customer satisfaction and quality metrics.

This position is ultimately responsible for ensuring idX Virginia's Décor & Graphics operation remains a best-in-class manufacturing resource capable of delivering exceptional print quality, industry-leading color accuracy, reliable production performance, and overall gross margin achievement.

Salary Pay Range: $110,000 - 135,000 annually dependent on experience* *pay range may be adjusted depending on cost of living

Bonus/Incentive Pay:

Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.

Benefits

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits