Senior Product Marketing Manager

SpotOn's latest report highlights economic pressures, pricing struggles, and funding challenges—and the strategies restaurants can use to thrive in a changing market.SAN FRANCISCO, March 3, 2025 /PRNewswire/ -- SpotOn, a leading software and payments partner for restaurants and small businesses, today unveiled its 2025 Restaurant Business Report, revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. While economic pressures persist, the report highlights that with the right tools and insights, operators can take control of their financial future in 2025 to strengthen profitability and position their businesses for long-term success.SpotOn 2025 Restaurant Business Report Outlines the Financial Gaps and Opportunities for Growth in Restaurants SpotOn 2025 Restaurant Business Report Outlines the Financial Gaps and Opportunities for Growth in RestaurantsSpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.Key Findings from the 2025 SpotOn Financial Literacy ReportEconomic Pressures Are Rising : 93% of operators are concerned about the impact of rising interest rates on their business, while nearly 1 in 3 worry about financial stability in 2025. Independent operators feel the squeeze the most.: 93% of operators are concerned about the impact of rising interest rates on their business, while nearly 1 in 3 worry about financial stability in 2025. Independent operators feel the squeeze the most. Financial Systems Need an Overhaul : While 99% of operators agree that strong financial management is critical, 84% say their current systems need improvement, and nearly half admit they should spend more time on financial tracking but struggle to do so.: While 99% of operators agree that strong financial management is critical, 84% say their current systems need improvement, and nearly half admit they should spend more time on financial tracking but struggle to do so

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.

Photo by Elevate on UnsplashFor restaurants, efficient staff scheduling is not merely a logistical task but a critical component that directly influences their success. Effective scheduling ensures that the correct number of staff with appropriate skills are available at the proper times, aligning workforce capacity with customer demand. This alignment is essential for maintaining high service standards, controlling labor costs, and complying with labor regulations. Moreover, well-structured schedules contribute to employee satisfaction by providing clarity and predictability, reducing turnover rates, and enhancing overall morale. In an environment where operational efficiency and customer satisfaction are paramount, efficient staff scheduling through reliable employee scheduling software is a strategic imperative for restaurant owners and managers. The Challenges of Staff Scheduling in RestaurantsEffective staff scheduling in restaurants involves more than just filling shifts. Managers must consider various factors:Compliance with labor lawsRestaurants must adhere to federal and state labor regulations, including minimum wage laws, overtime provisions, and mandated break periods. Non-compliance can result in legal penalties and significant damage to the establishment’s reputation.Managing part-time workersPart-time employees often have varying availability, making it challenging to create consistent schedules that meet the business’s needs and employee preferences.Ensuring customer satisfactionUnderstaffing can lead to poor customer service, whereas overstaffing increases labor costs. Finding the right labor balance is crucial to maintaining service quality and profitability.Leveraging Technology for Efficient OperationsAdvancements in technology offer solutions to these challenges