11 West 19th Street (22008), United States of America, New York, New York

Senior Manager, Product - Capital One Travel

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces changes to how customers book their travel? Do you want to be part of a highly innovative team within a growing organization? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

Join the fast-growing Capital One Travel team, as we seek to transform the way customers book travel. Capital One Travel is a fast-moving, highly innovative, digital-first business within Capital one’s Premium Products and Experiences organization. We aim to grow an industry leading travel booking platform that customers love and delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products. 

Here is what you will bring to the table:

Curious. You ask why, you explore, you’re not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.

Do-er. You have a bias toward action, you try things, and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos led to better decisions.

Passionate. You care about growing others and bringing them together around what’s possible. You have a customer-centric mindset and champion their needs. You are passionate about growing those around you. You’ve started meetup groups or taught General Assembly courses because you love enabling others

Communicator. You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing. Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop. You are viewed as a trusted teammate.

Wrangler. You’ve gotten back-end engineers to play nice with iOS developers, you can inspire an ETL developer to write creatively about her latest pipeline.

Fearless. Big, undefined problems don’t frighten you. You can work at a tiny crack until you’ve broken open the whole nut. You are comfortable saying no.

What you’ll do in this role:

• Create a vision & roadmap for your product that addresses customer & business needs

• Lead, empower, and guide multiple talented product managers aimed at refining & delivering on that vision

• Partner with designers to dig deep into customer needs and ensure key customer pain points are addressed and our products are easy to use

• Partner with multiple engineering teams to bring your product to life

• Work with analysts to continuously refine the roadmap and harvest insights from experiments & product launches

• Work with stakeholders across Capital One to define, socialize, and monitor key performance indicators to understand the evolution and success of the product

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 5 years of experience in digital product management 
• At least 3 years of experience working on Mobile Apps
• At least 2 years of people management experience

Preferred Qualifications:

•  7+ years of experience translating business strategy and analysis into consumer facing digital products
• At least 6 years of experience working on Mobile Apps
• At least 5 years of people management experience
• Travel industry experience a plus

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).