Field Service Engineer

Job Title

Field Service Engineer/ Inżynier Serwisu Sprzętu Medycznego, Białystok (All genders)

Job Description

As a Field Service Engineer, you'll play a crucial role in ensuring that hospitals and healthcare professionals can rely on Philips advanced medical technologies every day. By servicing, maintaining, and troubleshooting healthcare equipment, you'll directly contribute to better patient outcomes across the region. This is a field-based role combining technical expertise, customer interaction, and continuous learning in a fast-evolving healthcare environment.

You will primarily support customers in Białystok and the surrounding region, mainly across the Warmińsko-Mazurskie, Podlaskie and Mazowieckie Voivodeship, ensuring systems operate reliably to help deliver excellent patient care.

Your role:

• Service, maintain, and troubleshoot Philips Healthcare equipment to the highest quality standards.
• To respond to emergency equipment failures and provide timely corrective actions, including next-day on-site customer support when required.
• Perform preventive maintenance, upgrades, and corrective repairs to keep systems running reliably.
• Collaborate closely with technical support teams, logistics, and customers to deliver exceptional service.
• Continuously develop your expertise by learning about the latest healthcare technologies.
• Make a real impact on patient care by ensuring critical medical devices are always ready when needed.

 

You're the right fit if:

• Bachelor's or Master's degree in Electronics, Computer Engineering, Mechatronics, Biomedical Engineering, Electrical Engineering, or a related technical field.
• Educational background with strong foundations in electronics and IT/computer systems.
• Solid understanding of electronics and computer-based systems, enabling effective troubleshooting and diagnosis of complex medical equipment.
• 0-2 years of experience servicing medical devices. For recent graduates, we are looking for highly motivated individuals who are eager to learn, continuously develop, and build their expertise in medical technology and field service engineering.
• Strong communication, problem-solving, and multitasking skills.
• Good command of Polish and English (minimum B2 level – primarily used for working with technical documentation and participating in technical trainings delivered in English).
• A valid driver's license and willingness to travel extensively.
• Experience with Philips Healthcare or healthcare products in general is a plus.

Compensation & benefits

Doing meaningful work should come with fair, transparent rewards. The base annual salary range for this role is PLN 107,200 – PLN 177,600. 

We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. 

This role is eligible for annual incentive with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include flexible/hybrid working, paid time-off, health and wellbeing benefits, diversity & inclusion initiatives and learning and development opportunities. 

How we work together

We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business here.
• Discover our rich and exciting history here.
• Learn more about our purpose here.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.  

#LI-EU 

#LI-Field