J

Jakala

Data-driven AI marketing and analytics solutions

Engagement Welfare Intern

InternshipPosted on 10/15/2026
No salary listed
Bachelor's
Milan, Metropolitan City of Milan, Italy
HybridPresence in the office is encouraged for 10 days per month.
Operations & Logistics

About the job

Requirements
  • A degree in Marketing, Economics, and/or Communications, completed or currently in progress.
  • Strong knowledge of Microsoft Office, particularly Excel and PowerPoint.
  • Strong Italian and English language skills.
  • Organizational skills to manage work independently and handle multiple activities and deadlines simultaneously.
  • Precision, attention to detail, and the ability to set priorities and meet deadlines.
  • A proactive, problem-solving approach, with autonomy and a sense of responsibility.
Responsibilities
  • Support the operational management of welfare programs by monitoring requests from client companies and end users and resolving reports received through the platforms.
  • Collaborate with suppliers and internal stakeholders to ensure services are managed correctly and deadlines are met.
  • Monitor activities using reporting and request-management tools to help ensure service quality and efficiency.
  • Contribute to continuous improvement of operational processes and user experience by identifying issues and helping define possible solutions.
Desired Qualifications
  • Previous curricular or summer internship experience at consulting companies or in similar roles.
  • Interest in coordinating marketing projects and delivering websites and/or technology platforms.
  • A strong aptitude for communicating and engaging with diverse stakeholders, including clients, business lines, and the team.
  • Ability to use generative AI tools to create and optimize prompts and simple workflows based on project needs.

About the company

JAKALA helps clients improve marketing effectiveness and customer engagement by using data, AI, and creative expertise across strategies, technology, and operations. It works by integrating client data ecosystems with media channel management to produce data-driven insights and AI-powered solutions, delivered through data analytics, AI tools, and creative activations by a multidisciplinary team; acquisitions like ClaraVista and GotU enhance its AI and digital media capabilities. Its advantage comes from an end-to-end approach that covers data governance, insights, activation, and media management, supported by strategic acquisitions and a broad set of capabilities. The goal is to deliver meaningful, lasting impact for clients by helping them understand their customers better, engage them more effectively, and achieve higher marketing ROI.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$49.5M

Headquarters

Milan, Italy

Founded

2000

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Simplify's Take

What believers are saying

  • November 13, 2025 Futuro Digital showcased banking and travel AI client wins.
  • Quantyca brought 2024 revenue above €11 million and advanced data-management talent.
  • Mapei's B2B portal work shows demand for JAKALA's commerce and activation capabilities.

What critics are saying

  • Quantyca closed only after regulatory approval, risking delay and integration slippage through 2025.
  • JAKALA's privacy-heavy businesses face GDPR scrutiny across Crai, Chroco, and Che Spettacolo.
  • Ardian controls 60%, making strategic exits or forced consolidation likely by 2026.

What makes Jakala unique

  • Ardian backed JAKALA in 2021, giving it unusually deep European scale.
  • JAKALA brands itself a 2025 Acquia Partner of the Year for web governance.
  • February 2025 Quantyca acquisition deepens JAKALA's data-management stack beyond marketing services.

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Benefits

  • Remote Work Options
  • Hybrid Work Options
  • Wellness Program
  • Mental Health Support
  • Employee Discounts

Company News

Ardian
Oct 2nd, 2026
Ardian growth invests in Italian group Seri Jakala | Ardian

Ardian, a world-leading private investment house, today announces its investment in Seri Jakala, the Italian leader in the outsourcing of marketing services.

Ardian
Oct 2nd, 2026
Ardian increases its investment in Jakala by acquiring a 60% stake in the company alongside founder Matteo de Brabant, management, and legacy partners with the objective of becoming one of the world leaders in Martech | Ardian

Ardian increases its investment in Jakala by acquiring a 60% stake in the company alongside founder Matteo de Brabant, management, and legacy partners with the objective of becoming one of the world leaders in Martech

Anthropic
May 27th, 2026
Anthropic opens Milan office to support Italian enterprise, research, and developers.

Anthropic opens Milan office to support Italian enterprise, research, and developers. May 27, 2026 Anthropic will open a new office in Milan, its sixth in Europe alongside London, Dublin, Paris, Zurich, and Munich. The Milan team will work with Italian companies and the country's developer community on building and scaling with Claude responsibly, and contribute to a conversation about AI that is already underway across Italian industry and public life. This office opening closely follows the release of Magnifica Humanitas, Pope Leo XIV's first encyclical and the first papal teaching dedicated to artificial intelligence. Anthropic co-founder Chris Olah was invited to speak at its presentation, where he addressed the ethical questions AI raises and called on more of the world - religious traditions, civil society, academia, and governments - to shape a positive outcome for humanity. Anthropic's frontier AI capabilities and an abiding commitment to safety have already earned the trust of Italian enterprise. Led by Thomas Remy, Anthropic's Head of Southern Europe, its local team is already working with a wide range of Italian companies, including Generali Group and Unipol Group in finance, Angelini Pharma and Bracco Group in life sciences, Enel Group in energy, and Pirelli in automotive. Anthropic has also partnered with JAKALA, one of Europe's leading data and AI companies, to deploy Claude across more than 3,000 seats to free up roughly 70% of senior team time for higher-judgment client work. Italian startups and technology companies have been early adopters, too. Satispay, the financial super app serving more than six million users, deployed Claude across its engineering teams, compressing an 18-month roadmap into seven months and updating its core payment system ten times faster than planned. At Bending Spoons, one of Italy's largest technology companies, the majority of code changes are now co-authored with Claude Code. Anthropic is also putting Claude in the hands of Italy's leading designers. During Milan Design Week, the team partnered with Alcova Milano to run a hands-on workshop for their creative professionals, demonstrating how Claude connects to the tools used by industrial, furniture, and spatial designers, contributing to their creative process. Chris Ciauri, MD International at Anthropic, commented: "We are here to support Italian enterprise, Italian research, and Italian culture through a safe AI transition. Italy is a country that has always embraced profound transformation and we are optimistic about what frontier AI can do for this country, from its largest industrial groups to its founders, its universities, and its cultural institutions." The question of how AI reshapes work, design, knowledge, and human agency is not one the technology sector can or should answer alone. Anthropic was founded because Anthropic believe questions like these are among the most important of its time. Getting the AI transition right requires more voices, not fewer: from industry, civil society, and institutions that have thought carefully about human dignity for far longer than AI has existed. Its team in Milan will support the Italian companies, researchers, and builders shaping how this technology is used, and contribute, where Anthropic can, to that larger conversation about how it should be developed. Anthropic confidentially submits draft S-1 to the SEC. Anthropic has confidentially submitted a draft S-1 registration statement to the Securities and Exchange Commission Anthropic raises $65B in Series H funding at $965B post-money valuation. Anthropic has raised $65 billion in Series H funding led by Altimeter Capital, Dragoneer, Greenoaks, and Sequoia Capital. Introducing Claude Opus 4.8. An upgrade to its Opus class of models, with stronger performance across coding, agentic tasks, and professional work, and the consistency to handle long-running work.

Iloveparquet
Jun 4th, 2025
Mapei and Jakala together to develop a new B2B portal

Mapei and Jakala together to develop a new B2B portal.

The Tech Outlook
May 7th, 2025
User consent and responsible data management at the centre of Jakala and OneTrust's first Digital Drink in Spain

To address this critical issue, Jakala launched a new event format, Digital Drink, held in Madrid.