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Cleveland Clinic

Non-profit medical center delivering care

Lead Phlebotomy Technician

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeGarfield Heights, OH, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or GED.
  • Two years of experience in a clinical laboratory.
  • Proficiency in infant and pediatric phlebotomy.
  • Demonstrated leadership and training experience.
  • Ability to lift and carry under 15 pounds.
  • Use of fingers and both hands.
  • Ability to walk, stand, and bend.
  • Ability to perform rapid mental and muscular coordination simultaneously.
  • Ability to differentiate color, hue, saturation, and tones.
  • Depth perception.
  • Ability to communicate and exchange accurate information; some positions require receiving and recording information from patients at their bedside.
  • Follow standard precautions and use personal protective equipment as required.
  • Comply with the annual influenza prevention program, including vaccination or an approved exemption.

Responsibilities

  • Handle internal and external customer service issues and concerns, and initiate necessary follow-up.
  • Communicate procedural changes and problems pertinent to healthcare delivery to staff.
  • Serve as the point person for timely problem resolution in the absence of the Supervisor or Team Leader.
  • Collect blood samples from patients using venipuncture or capillary puncture techniques.
  • Interpret physician orders for sample collection.
  • Instruct patients in proper techniques for collecting various specimens.
  • Process specimens and enter results for tests referred to reference laboratories.
  • Deliver collected samples to the Laboratory Accession Area for processing.
  • Ensure safety and attend to patients who faint or become ill.
  • Coordinate orientation and training schedules.
  • Assist the Supervisor or Team Leader in ensuring the section complies with accrediting and regulatory agency standards and safety guidelines.
  • Assist in training phlebotomy students and orienting new employees.
  • Participate in or conduct in-service and continuing education programs.
  • Attend workshops, seminars, and lectures to keep current on new procedures and equipment.
  • Maintain the inventory system for Laboratory stock and Outpatient Drawing Areas.

Desired Qualifications

  • Associate’s degree.
  • Phlebotomy certification.
  • Hospital experience.

About the Company

Cleveland Clinic

Non-profit medical center delivering care

Cleveland Clinic runs a nonprofit academic medical center that delivers patient care, conducts research, and educates future clinicians. It provides in-person hospital services, surgeries, and telehealth options, plus digital tools like MyChart to manage care, as well as provider tools such as DrConnect and eRadiology to coordinate care. It differentiates itself by combining clinical care, medical research, and education under a nonprofit model with a broad international network and a strong emphasis on safety and quality. Its goal is to deliver high-quality medical care while advancing medical knowledge and training clinicians to improve health outcomes for diverse populations, globally.

Company size
10,001+
Company stage
Grant
Total funding
$74.7M
Headquarters
Cleveland, OH
Founded
1921

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