Sopra Steria

IT consulting, digital services, and transformation

Delivery Manager

Program ManagementConfirmed live in the last 24 hours

Full-timeTunis, TunisiaNo salary listedIn-person

About the Job

Requirements

Confirmed experience in project management, including Agile or PMP methods.
Ability to manage several complex projects in parallel.
Proficiency with project management tools such as JIRA and MS Project.
Good understanding of business challenges and the operational context.
French, English, and Spanish language skills.

Responsibilities

Manage delivery of projects and services while ensuring deadlines, budget, and quality are met.
Serve as a key client contact and ensure client satisfaction while coordinating teams.
Manage client relationships and understand client needs.
Manage multiple projects, including planning, budgets, and key performance indicators.
Anticipate and manage risks and escalations.
Coordinate internal teams, including project managers and experts.
Monitor performance and provide reporting.
Contribute to continuous improvement of practices and tools.

Description du poste

Mission principale

Le Delivery Manager pilote la livraison des projets/services en garantissant le respect des délais, du budget et de la qualité. Il est le point de contact clé du client et veille à sa satisfaction tout en coordonnant les équipes.

Missions clés

Assurer la relation client et comprendre ses besoins
Piloter plusieurs projets (planning, budget, KPI)
Anticiper et gérer les risques et escalades
Coordonner les équipes internes (chefs de projets, experts)
Suivre la performance et assurer le reporting
Contribuer à l’amélioration continue des pratiques et outils

Qualifications

Profil & qualifications

Expérience confirmée en gestion de projets (Agile, PMP…)
Capacité à gérer plusieurs projets complexes en parallèle
Excellentes compétences en communication, leadership et négociation
Maîtrise des outils de gestion de projet (JIRA, MS Project…)
Esprit collaboratif, orientation résultats et client
Bonne compréhension des enjeux business et du contexte opérationnel

Langues

Français
Anglais
Espagnol

Informations supplémentaires

About the Company

Sopra Steria

IT consulting, digital services, and transformation

Sopra Steria provides consulting, digital services and solutions to help large organizations transform their business through technology. Its offerings cover strategy, systems integration, cloud, cyber security, software development, and managed services, designed to be delivered end to end—from assessing needs and designing a plan to implementing and operating IT systems. The company combines deep knowledge of many industries with a collaborative approach to tailor projects to each client and to deliver measurable, sustainable improvements in performance. Differentiators include its European scale (about 51,000 employees across roughly 30 countries), broad scope—from strategy to operation—and emphasis on practical outcomes that help clients stay competitive. The group’s goal is to put digital to work for its clients in a way that creates a positive, more productive future for all stakeholders.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1968

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