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Vulcan

Metals distributor offering wide steel range

Internal Sales Consultant

Account ExecutiveConfirmed live in the last 24 hours
Full-timeJandakot, AustraliaNo salary listed

About the Job

Requirements

  • Previous customer service and sales experience is preferred but not essential.
  • Intermediate computer skills are required.
  • Attention to detail is required.
  • The role requires working on-site Monday to Friday, either 8:30–4:30 or 9–5.
  • Applicants must complete a pre-employment drug screen if successful.

Responsibilities

  • Respond to inbound customer enquiries by phone and email in a timely and professional manner.
  • Process customer orders and prepare accurate quotes.
  • Follow up with customers to ensure satisfaction and gather feedback.
  • Collaborate with the sales team to support business development and identify opportunities.
  • Build and maintain strong customer relationships.
  • Assist with stock management and inventory control.
  • Handle general administrative tasks as needed.
  • Sell engineering steel, stainless steel, and aluminium products.
  • Serve as the first point of contact for customers and work closely with internal teams and external partners.

Desired Qualifications

  • On-the-job training is provided.

About the Company

Vulcan

Metals distributor offering wide steel range

Vulcan Steel is a leading metals distributor across Australia and New Zealand, offering a broad range of steel and metal products such as carbon steel, stainless steel, plate and coil processing, engineering steels, and aluminium. The company operates through over 70 branches and 1,400+ employees, stocking and delivering inventory with strong traceability to meet customer needs. Its products and services are delivered via a logistics network and a quick-decision culture, ensuring reliable, on-time delivery. Vulcan differentiates itself with a flat, non-hierarchical culture that empowers employees to act quickly, a wide branch network, and a proven track record of high DIFOT scores. The company aims to be the go-to metals distributor in Australia and New Zealand by providing dependable service and quality products, pursuing growth through organic expansion and acquisitions.

Company size
201-500
Company stage
IPO
Headquarters
Howick, New Zealand
Founded
1995

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