Technical Consultant Capital Utilization

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Capital Utilization team supports the adoption and effective use of capital equipment solutions within Neurosurgery and Ear, Nose and Throat (ENT) care across Croatia and Slovenia. Working closely with healthcare professionals, hospital stakeholders, and commercial teams, the function provides product expertise, clinical support, education, and implementation guidance to help optimize therapy utilization and customer outcomes. This role is based in Zagreb, Croatia and follows an onsite work style. The position requires frequent travel throughout Croatia and Slovenia, approximately 60-70% of the time, to support customer education, clinical activities, product implementation, and procedural support.

As a Technical Consultant Capital Utilization, you will provide technical and clinical expertise to support the adoption, implementation, and utilization of capital equipment solutions focused primarily on Neurosurgery and ENT portfolios. You will collaborate with healthcare professionals and internal stakeholders to deliver product education, support clinical procedures, facilitate implementation activities, and help customers integrate solutions into their workflows.

Responsibilities may include the following and other duties may be assigned:

• Provide technical and clinical expertise to customers and internal commercial teams on capital equipment products and therapies.
• Deliver product demonstrations, presentations, and educational programs to healthcare professionals and hospital stakeholders.
• Support product implementation activities, including installation coordination, onboarding, and post-installation follow-up.
• Provide procedural support in operating room environments to assist with product utilization and therapy adoption.
• Conduct onsite customer education and clinical training to support effective product usage and workflow integration.
• Collaborate with sales, clinical, and technical teams to address customer needs and facilitate issue resolution.
• Support local market development initiatives that increase product awareness, education, and therapy adoption.
• Assist with tender-related activities, documentation requirements, and disposable product sales support.

Required Knowledge and Experience:

• Bachelor’s degree and a minimum of 2 years of relevant experience in the healthcare industry, OR an advanced degree in a healthcare-related field with 0 years of experience.
• Experience delivering customer-facing technical, clinical, educational, or product support activities.
• Ability to travel extensively throughout Croatia and Slovenia, approximately 60-70% of the time.
• Ability to communicate effectively with healthcare professionals, customers, and cross-functional teams.
• Ability to work independently while managing multiple customer and business priorities.
• Ability to travel more than 60-70% of the time.

Preferred Qualifications:

• Experience within the medical device industry.
• Educational background in medicine, bioengineering, life sciences, or a related healthcare discipline.
• Experience supporting capital equipment implementation, utilization, or clinical adoption activities.
• Experience providing operating room or procedural support within hospital environments.
• Experience partnering with key opinion leaders, hospital stakeholders, and healthcare organizations.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Croatia: 32,000.00 EUR - 48,000.00 EUR |