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Floor & Decor

Multi-channel retailer of hard-surface flooring

Merchandise Specialist

MerchandisingUpdated on Nov 12
Full-timeMobile, AL, USAIn-person

About the Job

Requirements

  • One year of retail sales experience is required, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Excellent verbal and written communication skills are required.
  • Strong interpersonal skills to work with all levels of store management and store associates are required.
  • Strong computer skills and internet project coordination experience are required.
  • The employee must be able to work independently in a fast-paced environment.
  • The employee must handle confidential information sensitively.
  • The employee must understand and comply with safe lifting standard operating procedures.
  • The employee must be able to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly, and must frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.
  • The employee is frequently exposed to a warehouse environment and moving vehicles, with noise levels typically moderate to noisy.

Responsibilities

  • Maintain store merchandising standards and store pricing integrity.
  • Manage price changes, execute product SKU labeling, and process returned merchandise.
  • Use and maintain store pricing through the Tags-On-Demand mobile printing station.
  • Identify and label merchandise without vendor-provided SKUs using Tags-On-Demand.
  • Support merchandise returns by returning saleable products to the sales floor.
  • Assist customers with product selection and answer product-related questions as a product knowledge expert.
  • Create price tags and signage for all products.
  • Replace outdated signage after price changes.
  • Return products to their correct locations after customer returns.
  • Clean and stock products according to Floor & Decor standards.
  • Communicate in-store moves and non-scanning SKU products by email.
  • Partner with Department Managers to determine which products need SKUs, price changes, or returns.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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