Fitting Model

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Position Overview:

The purpose of Footwear Fitting Model is to provide feedback on the fit, comfort, style, and quality of the footwear. The feedback is used for Footwear Technicians, Designers and Developers and Service Providers to improve the product and ensure customer satisfaction. The Footwear Fitting Model may also participate in photos shoots, wear testing and other activities related to the footwear fitting and usage.

Key Responsibilities:

• Collaborate with Footwear Technicians, Product Developers and Designers to evaluate fit, comfort, and performance of footwear during prototypes, sales samples, approval samples, grading tests and production stages.
• Partner to Footwear Technicians for new last e new construction development, assessment, and correction.
• Provide honest and constructive feedback on the fit, comfort, style, and quality of the footwear product.
• Identify and provide any issues or defects with the footwear fit.
• Follows instructions on how to fit and wear the footwear.
• Maintain a professional and cooperative attitude during fitting sessions.
• Maintain foot care.
• Update and maintain detailed fitting approval records.
• Be reliable, punctual, professional, and courteous with workmates, customers, and suppliers.

Requirements:

• Must have a foot shape that is representative of average customer.
• Standard shoe size that matches the footwear company and designer’s target market: US 6B.
• Be able to stand and walk for long periods of time.
• Good sense of style and fashion.
• Good eye, detail-oriented with a passion for quality and craftsmanship.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Willingness to try on different types of footwear and provide feedback: dress, casual, high heels, flats, ballets, pumps, sandals, booties, boots, sneakers, jellies, flip flop, vulcanized, injected, etc.
• Drives for results; understands needs of the business and executes with excellence.
• Motivated, energized.
• Adaptable to the changing needs of the business.
• Excellent organizational and record-keeping skills with attention to detail.
• Passion and enthusiasm for footwear products.
• Flexible schedule and availability for fitting sessions.
• Adaptable to different types of footwear and working environments.
• Available to travel to Service Providers (suppliers)
• Fluent in English, both written and spoken.
• Microsoft Office: Word, Excel, PowerPoint
• Prior experience as a Footwear Fitting Model or similar role is a plus.
• Experience working in a global or multi-cultural environment is a plus.

Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.    

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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