Full-Time
Bilingual Technical Support
English/Spanish
Updated on 4/23/2024
Comprehensive trading platform with global products
Junior
London, UK
- Languages: fluency in English and Spanish is a must. Any other European language is a plus.
- Bachelor’s degree, preferred if in a technical field.
- 2+ years in client facing support role
- 2+ years’ experience working with Windows, and Mac, software support, connectivity support
- Excellent verbal and written communication skills and the ability to work effectively in a team environment
- Experience working with support ticketing systems
- Adaptable to a constantly changing technical environment
- Initiative and desire to learn new skills/technologies and remain up to date with the latest trends
- A genuine passion for solving technical problems
- Experience with financial products and services is a plus.
- Providing support to clients through phone, chats, and tickets
- Technical and functional support for the Interactive Brokers’ platforms
- Desktop applications (Windows, macOS, and Linux)
- Mobile applications (Android and iOS)
- Troubleshooting and support for Interactive Brokers’ web-based offerings
- Problem management with a focus on wide-scale technical issues
Interactive Brokers LLC provides its employees with a robust and technologically advanced platform, ideal for those passionate about trading and financial markets. With over 45 years of experience in trading technology, the company maintains a competitive edge in liquidity and global product offerings. This established leader in the trading industry offers a dynamic work environment focused on continuous innovation and excellence in financial services.
Company Stage
IPO
Total Funding
N/A
Headquarters
Greenwich, Connecticut
Founded
1977
6 month growth
↑ 2%1 year growth
↑ 4%2 year growth
↑ 20%Benefits
Competitive Pay with discretionary bonus packages which include company stock grants
Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage
Daily Lunch Allowance
401K Retirement Savings Plan (generous company match)
Wellness Incentives
Flexible Spending Accounts
Paid Personal Time and Sick Leave