Family Peer Advocate - Critical Time Intervention

Family Peer Advocate - CTI

AccessCNY · Syracuse, United States · Full-time · Posted 2026-07-23

Workplace: on_site

Department: Children's & Behavioral

Description

Family Peer Advocate

Reports to: CTTP Director

Location: 1603 Court Street, Syracuse, NY 13208

Pay Rate: $19.72 - $20.91 Hourly

Schedule:M-F: 8 a.m. – 4 p.m.

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

We are looking for a proactive employee to use one’s own experience and judgement to assist families of youth receiving Critical Time Intervention and Transitional Residential Settings services.

Responsibilities include:

• Provide strength-based, family-centered support to families of youth receiving CTI/TRS services; set up consistent, scheduled meetings in the family home or mutually agreed upon location
• Assist the family/caregiver to determine needs that will help stabilize the youth and family unit; assist the family/caregiver in developing goals to work on
• Assist the family/caregiver to find resources for their family to maintain stability
• Participate in all scheduled meetings with the youth/family and team; attend other meetings with family/caregiver, as requested
• Schedule and participate in a closing meeting for youth/family at end of CTI proces
• Complete all program documentation in a timely manner, including but is not limited to: service notes, behavioral data, program outcomes, etc.
• Complete incident report forms thoroughly and in a timely manner
• Provide person-centered, quality, services
• Observe confidentiality and safeguards regarding all participant related information
• Perform Other Duties as Assigned

Education & Experience

High school diploma/GED, required. Lived experience as a parent/caregiver of a child or youth with social, emotional, behavioral, mental health, developmental disability, or other complex support needs, strongly preferred. Family Peer Advocate certification, preferred. Individuals not currently certified must complete certification within two years of hire, with support provided consistent with Agency policies and program requirements.

Conditions of Employment

Must have a valid NYS driver’s license in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health, dental and vision insurance for employees working 30 hours or more weekly? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.

Apply

Apply at AccessCNY

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