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The Salvation Army

Christian social services nonprofit

Divisional Human Resources Generalist

HR Operations & CoordinationPosted on Nov 5
Full-timeSyracuse, NY, USA$30 - $33

About the Job

Requirements

  • Attention to detail is critical.
  • Strong and timely customer service orientation is required.
  • Recruitment skills are required.
  • Ability to independently organize and prioritize work is required.
  • Ability to flexibly ramp up workflow during Kettle and Camp hiring seasons is required.
  • Knowledge and experience with UKG or similar human resources information systems is required.
  • Proficiency with Microsoft Office 365, particularly Excel, Word, and SharePoint, is required.
  • Experience with iCIMS or other applicant tracking software systems is required.
  • Ability to interpret policies and detailed guidelines is required.
  • A valid driver's license acceptable to the organization's insurance carrier is required.

Responsibilities

  • Develop hiring plans and tools with hiring managers, following established policies and procedures, for open and new positions.
  • Update and maintain documents, including job descriptions and forms, to support efficient processes.
  • Enter new hires and downstream changes in UKG daily to keep payroll processing data current and accurate.
  • Post positions to internal and external websites and job boards to attract a diverse and qualified applicant pool.
  • Create and post open positions across the division.
  • Track and review applicant activity and documents in a timely manner.
  • Communicate with hiring managers to ensure steady progress in recruitment activity.
  • Coordinate annual summer camp hiring and verify that documentation requirements are completed before camp orientation.
  • Process volunteer applications and background screening.
  • Conduct timely background screening for volunteers across Corps, Business Areas, and Service Units.
  • Monitor consistency of applicant information, evaluate applicants' education, experience, and skills against job qualifications, and review interview questions to ensure integrity of the hiring process.
  • Communicate, make recommendations, and obtain necessary approvals during hiring, including background checks, compensation recommendations, and start dates.
  • Ensure timely compliance with internal and external hiring requirements and procedures, including documentation and filing.
  • Implement Command Finance Council and Delegation of Authority approval updates in UKG and iCIMS.
  • Review and audit documents to ensure employee files are complete.
  • Maintain knowledge of human resources and Salvation Army job practices through educational opportunities and participation in professional organizations.
  • Develop and coordinate onboarding with hiring managers and HR staff.
  • Schedule, coordinate, and deliver new employee orientation, ensuring the content and documents are updated and maintained.
  • Produce and analyze hiring and retention data to assess whether agreed-upon metrics are being met.
  • Maintain confidentiality and protect sensitive personally identifiable information and protected health information.
  • Assist with human resources functions to support timely and efficient service delivery to external and internal customers.
  • Assist with internal training programs and support Empire State Division mission objectives.

Desired Qualifications

  • SHRM certification is a plus.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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