Ticketing Account Manager

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.



ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities

• Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases

• Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules

• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets

• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets

• Ensure that pricing and schedule information is kept up to date and that relevant teams are informed of changes that could impact operations and itineraries

• Produce reports and maintain integrity of databases and manifests, as required

• Facilitate the delivery of digital tickets to clients through the designated official systems and tools

• Train and support additional junior staff, as required

• Provide training to client personnel on ticketing systems where necessary

• Be proactive in identifying areas where support can be provided and processes might be improved

• Demonstrate alignment with TKO values in the performance of all responsibilities

• Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.  Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers

• Minimum 5 years of experience with event ticketing systems and databases

• Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel

• Proficiency in project management applications

• Strong customer service ethic

• Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities

• Fluent in English

• Excellent interpersonal skills – written and verbal

• Ability to work collaboratively within a team

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

• Other languages

• Proficiency in Airtable and Omni

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best.  We uphold these values in our quest for excellence:

• Exceed all service expectations with our customers, our partners, and each other.

• Create value by enriching people's lives.

• Do the right thing and bring others along with us — always.

• Propel the power of diversity, in thought, team and experience.

• Partner to generate win-win solutions.

• Ignite and empower our team's entrepreneurial spirit.

• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age,





Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.




Hiring Rate Minimum:

$67,500 annually(minimum will not fall below the applicable State/local minimum salary thresholds)


Hiring Rate Maximum:

$90,000 annually



TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.