Sun King

Off-grid solar home systems provider

Associate Training Manager - Partnership, Bilingual

Corporate & Technical TrainingUpdated on Nov 13

Full-timeNo salary listed

About the Job

Requirements

A Bachelor's degree or Higher Diploma in Education, Business, or a related field is preferred.
Full professional proficiency, both verbal and written, in English and French is required.
At least 4 years of experience in Learning & Development and Sales Training, with demonstrated coordination and people-development experience, is required.
Experience administering or managing content on Learning Management Systems is required.

Responsibilities

Oversee bilingual training engagements in English and French for partnership and retail teams on solar products, sales, growth, and client onboarding.
Design and deliver bilingual training on products, sales, and customer service.
Oversee the creation and adaptation of training materials, job aids, and digital content tailored to diverse partner networks and retail staff.
Facilitate onboarding, certification, and performance tracking of partner sales agents to ensure rapid time to proficiency.
Drive monthly course uptake on Litmos for the Partnership and Retail Team.
Create content for continuous learning and partner with sales, marketing, and regional teams.
Report field issues and facilitate client experience audits with the Partnership Team.
Oversee ad hoc projects related to new partner onboarding and the rollout of digital learning tools and content.
Track, evaluate, and report on training effectiveness and client onboarding sessions via the ZTM App, providing insights to regional management.
Continuously update training assets and partner with cross-functional teams to facilitate new and existing business initiatives.

Desired Qualifications

A technical background in Solar/Renewable Energy or Electronics is an added advantage.

Job Location: Lagos Nigeria or Lome, Togo

Area of Coverage: West and Central Africa

About the role:
We are seeking skilled and experienced people to join our team. The Associate Training Manager, WCA, will work closely with the Partnership and Retail Team in the West and Central Africa region.

The candidate will oversee the bilingual training engagements (English/French) for partnership and retail teams on solar products, sales, growth and client onboarding. The candidate will also drive partner enablement and sales performance via training, upskilling, coaching, constant reminders and follow-up.

Design and deliver bilingual (English/French) training on products, sales & customer service.
Oversee the creation and adaptation of training materials, job aids, and digital content tailored to the needs of diverse partner networks and retail staff.
Facilitate the onboarding, certification, and performance tracking of partner sales agents to ensure rapid time-to-Proficiency.
Drive monthly course uptake on Litmos for the Partnership and Retail Team.
Create content for continuous learning; partner with sales, marketing & regional teams.
Report field issues and facilitate client experience audits with the Partnership Team.
Oversee ad-hoc projects related to new partner onboarding and the rollout of digital learning tools/content.
Track, evaluate, and report on training effectiveness and client onboarding sessions via the ZTM App, providing insights to regional management.
Continuously update training assets and partner with cross-functional teams to facilitate new and existing business initiatives.

Bachelors/Higher Diploma in Education, Business, or a related field is preferred.
A technical background in Solar/Renewable Energy or Electronics will be an added advantage.
Full professional proficiency (verbal and written) in both English and French is required.
Minimum 4 years of experience in Learning & Development and Sales Training, with demonstrated expectations for coordination and people development.
Experience administering or managing content on Learning Management Systems (LMS).

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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