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Vinfen

Health and human services for disabilities

Lead Residential Counselor - Mental Health Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeEastham, MA, USA$25.60 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at employment, and the employee must maintain adequate vehicle insurance if using a personal vehicle and a safe driving record subject to annual checks.
  • The employee must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • The employee must be able to stand, walk, bend, kneel, stoop, crouch, crawl, and climb; lift at least 25 pounds using proper techniques or a two-person lift; operate a computer and office equipment; sit, reach, climb stairs, maneuver through narrow spaces, and assist Persons Served with activities of daily living.
  • The employee must be able to remain stationary for up to 50% of the time as needed, bend, reach, file, sit, stand, and move around the facility, and speak, hear, and communicate with Persons Served, staff, and external representatives. Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • The employee must have the ability to work professionally and confidentially, balance competing priorities, make independent judgments and decisions, and use personal computer applications and equipment.

Responsibilities

  • Provide direct service in a GLE/SIE residential setting and help Persons Served overcome barriers to independent living.
  • Implement Persons Served Treatment Plan support interventions as coached and supported by the Team LPHA Clinician.
  • Assume administrative officer roles in the program to support the Program Director and liaise with families as needed.
  • Support Persons Served in obtaining and understanding medical and psychiatric care, administer medications according to Medication Administration Program policies and procedures, provide crisis interventions when needed, and maintain the physical site and a safe, comfortable, clean environment.
  • Assist the Program Director in orienting Persons Served who are new to the residence.
  • Collaborate with Integrated Team members as needed to address Persons Served needs and perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with Persons Served.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, or Human Rights Officer duties as assigned by the Program Director, with assignments based on shift schedule in consultation with the Residential Director.
  • Schedule and facilitate weekly group meetings for Persons Served in the residence, including menu input.
  • Perform primary grocery shopping weekly or as needed for the residence.
  • Comply with physical site licensing standards and regulations.
  • Store, administer, document, and dispose of Persons Served medication consistent with Medication Administration Program requirements, funding-source regulations, and company policy; ensure compliance with Vinfen protocols and teach Persons Served medication management.
  • Create opportunities for Persons Served to participate in operating the residence, including meal preparation and physical site maintenance.
  • Encourage social interaction among residents and help create a collaborative environment where Persons Served, family, friends, and others important in their lives are welcome, respected, and valued.
  • Serve as a resource for neighbors and advocate for Persons Served.
  • Help Persons Served prepare meals.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Complete required documentation and incident documentation as needed.
  • Contribute to the program’s quality improvement goals and objectives.
  • Help Persons Served use crisis intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete Infection Control Inventory for the residence.
  • Assist the Program Director with organizing surveillance testing of staff and Persons Served as needed.
  • Perform physical site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.

Desired Qualifications

  • An associate’s degree in a human service discipline is preferred.
  • One year of experience as a residential counselor in a setting serving Persons Served facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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