Eurofins

Global lab testing and analytics network

Operational Support Specialist 1

Data EntryConfirmed live in the last 24 hours

Full-timeRiver Falls, WI, USANo salary listedIn-person

About the Job

Requirements

An associate's degree in an administrative or related field is preferred.
Good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers are required.
The role requires the ability to cross-train in laboratory areas.
Excellent verbal and written communication skills are required.
High attention to detail is required.
Competence with Microsoft Excel, Word, OneNote, and PowerPoint is required.

Responsibilities

Communicate effectively internally and externally and work cooperatively.
Direct sample flow and preparation efficiently.
Ensure accurate and efficient execution of written protocols.
Receive, prepare, categorize, and organize incoming samples for entry.
Register, label, proof, divide, and deliver samples to laboratories.
Communicate to the Group Lead and appropriate laboratory staff regarding short seed, including requesting additional seed where appropriate.
Participate in prioritizing sample registration.
Prepare, distribute, and retain Sample Entry Reports appropriately.
Update sample data and issue revised Sample Entry Reports when changes are needed.
Assist with delivering consumables to laboratories.
Ship sample bags, ICO samples, and other items using FedEx, UPS, or other carriers as requested.
Answer and direct phone calls.
Mail final official EBDI testing certificates.
Communicate personnel issues effectively to the Group Lead.
Participate in maintaining ISO documentation.
Assist customers and the Group Lead with handling out-of-specification samples, investigations, root cause analysis, and corrective and preventive action plans.
Maintain confidentiality regarding customer, sample, and employee information.
Cross-train and work in laboratories as needed.
Assist with disposal of retain samples and waste during seed disposal events.

Job Description

Communicate effectively internally and externally
Work cooperatively
Direct sample flow and preparation in an efficient manner
Ensure accurate and efficient execution of written protocols
Pleasant and friendly demeanor.
Ability to multi-task
Ability to follow directions
Receive, prepare, categorize and organize incoming samples for entry
Register samples, label, proof, divide and deliver to labs
Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
Participate in ensuring prioritization of sample registration
Prepare, distribute, and retain Sample Entry Reports appropriately
Update sample data and issue revised Sample Entry Reports where changes are needed
Assist to deliver consumables to labs
Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
Answer and direct phone calls
Mail final official EBDI testing certificates
Effectively communicate personnel issues to Group Lead
Participate in maintaining ISO documentation
Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
Maintain confidentiality regarding customer, samples, and employee information
Cross train/work in labs on an as needed basis
Assistance in seed disposal event disposal of retain samples and waste

Qualifications

Associates degree in administrative or related field preferred.
The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.
Be a highly energetic, innovative, creative, people person.
Effective communicator and ability to cross train in lab areas.
Excellent verbal and written communication skills.
High attention to detail.
Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point

Additional Information

What We Offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays

Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.

About the Company

Eurofins

Global lab testing and analytics network

Eurofins provides global laboratory testing and analytical services to verify the safety, authenticity, and quality of products across food, water, medicine, and the environment. It operates a network of more than 900 laboratories in over 60 countries, offering access to more than 200,000 analytical methods. Its product work involves running specialized tests—using chemistry, biology, and other scientific techniques—to confirm origin, composition, and compliance of samples, such as detecting wine fraud or contaminant presence. The company differentiates itself through its massive, distributed lab network and broad portfolio, enabling standardized testing at scale and fast turnaround across many industries, rather than relying on a single specialty or location. Its goal is to protect public health and safety by delivering accurate, comprehensive testing data and helping clients meet regulatory and quality requirements.

Company size: 10,001+
Company stage: IPO
Headquarters: Luxembourg
Founded: 1987

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