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Tencent

Global tech conglomerate: social, gaming, cloud

Senior Manager - Business Strategy & Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeShenzhen, Guangdong Province, ChinaNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of relevant professional experience in strategy consulting, corporate strategy and operations, Chief of Staff roles, investment banking, investment, or business management within gaming or technology companies.
  • Experience working with senior executives and driving cross-functional strategic initiatives.
  • Exceptional structuring and synthesis skills, including the ability to understand complex businesses, identify key issues, and translate complexity into clear frameworks and decisions.
  • Strong strategic judgment, analytical capability, and problem-solving skills.
  • Ability to balance attention to detail with a clear view of overall business priorities.
  • Strong understanding of, or demonstrated ability to quickly learn, investment, commercial partnerships, business operations, and organizational management.
  • Excellent written and verbal communication skills in both Chinese and English.
  • Must be a passionate and active gamer, with strong knowledge of player experiences, major game genres, leading products, game companies, and global industry dynamics.
  • Ability to translate product experience and player insight into independent business and strategic judgment.
  • Preparedness to discuss games actively played, understanding of different genres and business models, and views on major industry trends.
  • Must have a genuine passion for AI and be an active, hands-on user of AI tools in daily work.
  • Demonstrated experience using AI for research, analysis, knowledge management, workflow automation, content creation, or decision support, with concrete examples of how AI improved work quality, speed, or scope.
  • Low ego and high ownership, focused on outcomes rather than visibility or personal credit.
  • Highly proactive and self-driven, identifying gaps and taking action without being asked.
  • Comfortable stepping into ambiguous or uncovered areas and taking work through to completion.
  • Strong interpersonal judgment and organizational sensitivity to work effectively across functions, seniority levels, and cultural backgrounds.
  • Able to operate behind the scenes while confidently challenging and influencing senior stakeholders.
  • Entrepreneurial, resilient, and results-oriented, with a demonstrated track record of driving meaningful outcomes.

Responsibilities

  • Develop and continuously refine the strategic framework for Tencent Games’ global investment, post-investment management, strategic partnerships, and commercial collaboration.
  • Work with the Head of Global BD, the leadership team, and key stakeholders to identify strategic priorities, define key initiatives, and translate strategic direction into actionable business plans.
  • Synthesize complex and fragmented business information into structured, decision-ready insights for senior management.
  • Identify emerging opportunities, critical issues, and key trade-offs early, and provide recommendations.
  • Connect external market developments with Tencent Games’ internal priorities to support strategic judgment.
  • Build and operate annual and quarterly planning, business review, and priority-management mechanisms for the department.
  • Maintain a comprehensive view across investments, partnerships, regions, Cells, and strategic initiatives, ensuring important matters receive appropriate management attention.
  • Work with Cell owners, regional teams, and cross-functional partners to set, break down, and review business objectives and performance metrics.
  • Establish ownership, milestones, decision points, and escalation mechanisms for key initiatives.
  • Build scalable, reusable operating mechanisms that reduce manual tracking and individual information bottlenecks.
  • Conduct monthly and quarterly reviews of business performance, strategic initiatives, and organizational priorities.
  • Identify progress, risks, gaps, and dependencies, and translate them into management implications and recommended actions.
  • Develop dashboards, trackers, and review materials that explain what happened, why it matters, and what decisions are required.
  • Capture and follow through on important decisions, actions, and lessons.
  • Own and drive selected strategic initiatives from initial framing through execution.
  • Identify execution gaps and step into uncovered areas to keep critical work moving.
  • Bring together business, investment, finance, legal, HR, and other functional perspectives to turn strategic intent into concrete outcomes.
  • Build repeatable frameworks and processes instead of managing issues case by case.
  • Support complex, high-priority, or time-sensitive topics requiring cross-business judgment and execution.
  • Prepare decision papers, strategic reviews, and executive presentations for the Head of Global BD and senior management.
  • Translate complex business discussions into clear information for executive decisions and practical direction for team execution.
  • Communicate strategic priorities, management decisions, and key messages consistently across an international organization.
  • Serve as a trusted sparring partner, constructively challenging assumptions while maintaining relationships with senior executives and stakeholders.
  • Stay current on global games industry trends, investment activity, competitive dynamics, emerging business models, and technology developments.
  • Develop understanding of Tencent Games’ internal businesses, key stakeholders, decision-making processes, and organizational context.
  • Build broad knowledge across investment, post-investment management, strategic partnerships, commercial collaboration, and regional BD.
  • Apply interpersonal judgment and organizational sensitivity when handling complex stakeholder topics.
  • Explore and apply AI tools to improve research, analysis, knowledge management, workflow automation, document creation, and decision support.
  • Identify opportunities to redesign business-management workflows with AI, rather than only accelerating isolated tasks.
  • Turn recurring management work, effective prompts, workflows, and institutional knowledge into reusable team capabilities.
  • Contribute to the department’s AI infrastructure, knowledge base, and organizational memory.
  • Share effective AI practices and help raise AI fluency across the broader BD team.

Desired Qualifications

  • Experience in the games industry, global business development, investment, post-investment management, or strategic partnerships.
  • Experience operating in a complex, international, and multicultural organization.
  • Coding, agent-building, or workflow-automation experience.

About the Company

Tencent

Global tech conglomerate: social, gaming, cloud

Tencent is a Chinese tech group that runs major consumer platforms, online gaming, music and video streaming, fintech services, and cloud/enterprise software. Its products include Weixin/WeChat and QQ for messaging and social features with integrated payments, Tencent Cloud for AI and cloud infrastructure, and a large portfolio of games (in-house titles and stakes in studios like Riot Games and Epic Games). It differentiates itself through a massive global user base, a broad, interconnected ecosystem, and deep investments across gaming, media, fintech, and cloud, creating synergies across consumer and enterprise offerings. Its goal is to connect people and businesses through a comprehensive digital platform, expanding its services and AI-powered tools at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Shenzhen, China
Founded
1998

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